Maurice
GBThe technician was patient The technician was patient and understanding… and guided me through the whole process until we were up and running.
Caitilin
GBGreat service!!! I have had the same issue for a week nobody has been able to give me an answer until last night when this young man helped me. He was so friendly and knowledgeable! He needs a raise!
Christopher
GBRep took his time to go step by step to… Rep took his time to go step by step to resolve the issue. Made it simple to get through the process.
Chris
GBThe only reason I even gave two stars… The only reason I even gave two stars is because of the out of country tech support. They are extremely professional and helpful. The sales team and installers leave a lot to be desired!! The sales team never returned our calls or responded to emails, it’s a shame considering the money spent on an inferior, outdated product. The installation team was in a hurry to leave for their vacation and did not set up the printers correctly. They did not test to insure that they were working properly. The so called trainer stuck around for an hour after he messed up the ticket routing. No one responded to help us. Overall extremely dissatisfied.
Thomas
GBCustomer service was very helpful… Customer service was very helpful resolved my problem real quick I was being difficult he didn’t get upset he made everything I didn’t know very simple and easy