Elizabeth Venable Farni
GBLiars! Sent me wrong color dresses and didn't give refund!!! They sent me the wrong color of dresses then didn't refund my money! Tried to tell me they couldn't reuse these brand new dresses! Now I'm stuck with them and had to buy 4 cheap casual dresses for my daughters wedding. Do not trust them! They're liars!
winsor
GBSo impressed This was a TOP quality dress, beautifully done and arrived so quickly! Made everything so simple and not stressfull, very very happy and will be ordering my 5 bridesmaid dresses from celeb16 for sure!! So impressed
tania
GBVery disappointed I found this website very deceiving. Photos of dresses are taken from designer websites and portrayed as their own. They also try and appear to be from the US however they are based in Hong Kong. I ordered a dress that had been taken from Ann Taylor's website, the description was copied word for word. The material was not Silk Georgette as stated and the colour was nothing like the image. We ordered a US size 14 that arrived 20cm too small and they refused to refund or remake the dress. I have now had to purchase 4 new Bridesmaid dresses from elsewhere and wasted a lot of money on this website. Very disappointed.
DGHOTMAIL
CADresses are a disaster! Customer Service is non existent I ordered 4 dresses from here! They came and actually looked really nice, really well made and the material was of good quality. 2 of them I had custom made and 2 of them i ordered size 2 according to their size charts. All 4 of them have a band that sits under the bust. All 4 of them have the measurements of the waist (according to chart). Now we all know that under your bust on your rib cage is wider, way wider than your waist. the bust sizes were perfect and noone of them could zip the dresses up at the back.. Now if they had asked me to measure under the bust and not the waist it would have been ok an dI bet these dresses would have fit! The size 2 actually does not fit one of my girls who measures less than a 0 according to their chart. Sooooo, its been 22 days since I first emailed them (which I did within the 3 days), they emailed me back and told me to send photos, which i did, according to how their website asks. Then about a week later they emailed me and said could i send photos again so I resent them...then about 5 days later they emailed and asked for different photos...so I sent those also, all 5 emails at this point filled with photos of all of the problems.....I have yet to hear back from them. They told me in their last email they would send an exchange form which I have not received. They told me that they would make new ones which I cannot do now as I only have 5 weeks until we leave town for my wedding! DO NOT ORDER FROM THIS COMPANY unless you are willing to order 3 sizes too big and have every day remade at your own expense! I have emailed them again today and said, wtf, its been 22 days!!
gina
GBVERY DISAPOINTED VERY MISLEADING WEBSITE. LONG WAIT PERIOD FOR DRESS. NO ONE TO SPEAK TO FOR CUSTOMER SERVICE. BAD ENGLISH AND MISUNDERSTANDING RESPONSES. AND FINALLY WHEN WE RECEIVED THE DRESS IT WAS SO SHORT THAT MY DAUGHTERS BACKSIDE HANGS OUT OF THE DRESS. HOW CAN SHE GO TO A SCHOOL FUNCTION LIKE THAT? ANSWER IS SHE CAN'T. THEY WILL NOT REFUND THE DRESS EVEN THOUGH THEY STATE IN THEIR POLICY THAT A DEFECT WILL BE REFUNDED FULLY. CLEARLY A DRESS THAT HAS BEEN CUT TOO SHORT IS A DEFECT ON THEIR PART. DO NOT BUT FROM THIS COMPANY.....GET THEM OFF THE WEB SO THIS DOESN'T HAPPEN TO ANYONE ELSE. MY DAUGHTER IS DEVASTATED AND THEY DO NOT CARE!!!!!!!!!!!!!!