gina
GBVERY DISAPOINTED VERY MISLEADING WEBSITE. LONG WAIT PERIOD FOR DRESS. NO ONE TO SPEAK TO FOR CUSTOMER SERVICE. BAD ENGLISH AND MISUNDERSTANDING RESPONSES. AND FINALLY WHEN WE RECEIVED THE DRESS IT WAS SO SHORT THAT MY DAUGHTERS BACKSIDE HANGS OUT OF THE DRESS. HOW CAN SHE GO TO A SCHOOL FUNCTION LIKE THAT? ANSWER IS SHE CAN'T. THEY WILL NOT REFUND THE DRESS EVEN THOUGH THEY STATE IN THEIR POLICY THAT A DEFECT WILL BE REFUNDED FULLY. CLEARLY A DRESS THAT HAS BEEN CUT TOO SHORT IS A DEFECT ON THEIR PART. DO NOT BUT FROM THIS COMPANY.....GET THEM OFF THE WEB SO THIS DOESN'T HAPPEN TO ANYONE ELSE. MY DAUGHTER IS DEVASTATED AND THEY DO NOT CARE!!!!!!!!!!!!!!
Elizabeth Venable Farni
GBLiars! Sent me wrong color dresses and didn't give refund!!! They sent me the wrong color of dresses then didn't refund my money! Tried to tell me they couldn't reuse these brand new dresses! Now I'm stuck with them and had to buy 4 cheap casual dresses for my daughters wedding. Do not trust them! They're liars!
Marla Faison
GBWrong Size I was first overjoyed when I only had to pay $50 for a bridesmaid dress but then again, you get what you pay for. I ordered a size 16 and when I got the dress It didnt fit. I checked the measurements again and sure enough, they had sent me a size 10 in the bust, and a size 8 in the waist and hips. I emailed customer service and it took two days for them to get back with me. After a two week process they sent me the correct size dress for free but I had to pay over $30 in shipping costs to send the dress back overseas. It was an absolute headached and I wont not refer this company to anyone else. On a positive side, the dress was well made, and it looked like a $200 dress, not a cheap $50 dress.
Marie Crupper
GBThey are liars, and customer service will ignore you. If they say that they have refunded your money, don't believe them. They are lying. Horrible, horrible, horrible customer service. I WILL NEVER ORDER FROM THEM AGAIN!!! Or EVER suggest them to anyone else. I will always tell other people to NEVER order from Celeb16. Marie PS: I don't even have a dress to write the review about. No refund either.
tania
GBVery disappointed I found this website very deceiving. Photos of dresses are taken from designer websites and portrayed as their own. They also try and appear to be from the US however they are based in Hong Kong. I ordered a dress that had been taken from Ann Taylor's website, the description was copied word for word. The material was not Silk Georgette as stated and the colour was nothing like the image. We ordered a US size 14 that arrived 20cm too small and they refused to refund or remake the dress. I have now had to purchase 4 new Bridesmaid dresses from elsewhere and wasted a lot of money on this website. Very disappointed.