Cookie Gift Baskets My family received a cookie gift basket from my father for Christmas. The cookies were impersonally wrapped with uniform packaging with the word ACORN on it. We tried a few of the cookies. The chocolate/chocolate chip cookie had a strange after taste and the raspberry cake smelled strongly and was virtually tasteless. Despite their 100% satisfaction guarantee, the customer service manager I spoke with could only credit my dad's account 20% of the purchase price of $60 or $12. My father purchased 10 of these baskets for family members this year for Christmas but he will no longer be a customer of Wine Country next year.

I have a fraudulent charge on my… I have a fraudulent charge on my American Express card. When I contacted the customer service number, which is what American Express recommended to do, the rep told me that there was nothing that he could do, and to contact American Express instead. This charge is from May 9, for $163.95. I do not have an order number nor would the customer service rep assist with one. I find his reply to be appalling. I don't consider this to be customer service at all.

My sentiments replicate some of the… My sentiments replicate some of the reviews on here. Mediocre wine, chocolates are great but the individual cookies and other items are not something I would ever buy individually. I think the company needs to do a better job at selecting what vendors products they use in their baskets. I have received very large and expensive baskets from colleagues but throw most of the stuff away. I wish people would stop sending me these 😞 I hate to waste.

This company sells nothing but junk in… This company sells nothing but junk in pretty boxes. Do not send this as a gift. The company does not enable recipients of this junk to review the product on their website. How many gift recipients are willing to tell the gift giver how they were sold an expensive cardboard box filled with garbage????

I have received many gift baskets from… I have received many gift baskets from this company from a friend of mine. They are complete garbage. ( I don't have the heart to tell him so i'm going to send him one to show him). Firstly, don't be fooled by the photos. All of their baskets are filled to the top with cardboard first, so if your getting a huge basket like I did Christmas time, it looks like there is a lot of stuff in it, but there isn't, it is filled with tiny packages of crap that are not worth the money spent. You can get much more value elsewhere. Not here.