Great customer service Great customer service! I provided the incorrect address for a delivery and it was returned to them. They asked me for a correct address and shipped it back out the same day at no charge! All my other baskets arrived on time and in perfect condition.

Assorted Cookie Basket I ordered the cookie basket for my customers because it looked so good in the catalog. I delivered all the baskets over 25 and had 1 left over to give to my employees. The cookies were terrible. They smelled, were hard, and tasted like a processed product. It did more harm than good. I would not recommend them. Clearly more spent on direct mail than on quality products. Sadly.

Old nuts All of the chocolates were partially melted and the rest tasted old and stale, like way past expiration date. Lindor assorted chocolate truffles were all melted and leaking out of wrappers. Pretzels were old and stale smell and tasted horrible.

Tried to simply order a gift basket for a client Tried to simply order a gift basket for a client. It was called a "Deck The Halls" basket. This should not have be difficult. Terrible customer service unfortunately. They are poorly trained on the product line. English is not their primary language skillset. Confused about current catalog offerings. Supervisor didn't even have a let's see how we can help you attitude. Run away....

A Ghirardelli sweets gift A Ghirardelli sweets gift. Great idea - I love sweets. But I discarded the baked goods - nothing but chemicals and preservatives. Except for a little bag of pretzels the candies are all creams and honestly- boring. Not a caramel or an especially flavorful one in the bunch. My gift giver could’ve gone to the local candy store and gotten a better, tastier and surely - cheaper - collection that would have tasted far better. I would never recommend this gift.