Spammers Unethical business practices. They continuously send unsolicited ads via email. Sending to a spam trap email which there is no way they could have obtained unless harvesting email off the internet. Absolute joke of a business. Stay far away!

I have ordered thousands of dollars in… I have ordered thousands of dollars in gift baskets over the years. The decline in customer service is palpable. Rude and inept. I referred a friend to order 3 large wine baskets listed as free shipping. Called customer service to assist. Absolutely clueless and not helpful so our Companies are now customers of another wine and gift Company. EPIC FAILURE

A Ghirardelli sweets gift A Ghirardelli sweets gift. Great idea - I love sweets. But I discarded the baked goods - nothing but chemicals and preservatives. Except for a little bag of pretzels the candies are all creams and honestly- boring. Not a caramel or an especially flavorful one in the bunch. My gift giver could’ve gone to the local candy store and gotten a better, tastier and surely - cheaper - collection that would have tasted far better. I would never recommend this gift.

Tried to simply order a gift basket for a client Tried to simply order a gift basket for a client. It was called a "Deck The Halls" basket. This should not have be difficult. Terrible customer service unfortunately. They are poorly trained on the product line. English is not their primary language skillset. Confused about current catalog offerings. Supervisor didn't even have a let's see how we can help you attitude. Run away....

I have ordered from this company for… I have ordered from this company for years. I ordered over $300 in gifts, for which I was charged on my debit card. I noticed two days later that I was charged an additional $52. When I called the company, the representative told me that there was nothing she could do, and that I needed to call my bank. She advised that since it was a pending charge, it would fall off a few days later. This statement indicates that they routinely make unauthorized charges for no apparent reason. I advised the clerk that this was fraudulent behavior since nowhere in the website does it state that customers would be overcharged for any reason. BEWARE!