I purchased a $100 worth home depot… I purchased a $100 worth home depot card in May 2019 and did not use it until July 2020, When I went to home depot to do shopping and was told the card had zero balance. I emailed cardpool customer support which could not help investigate anything. I WOULD NEVER EVER PURCHASE ANY CARDS FROM THEM to save troubles. When I purchased the card, I was not aware that I had to spend it within a year. The issue is who used my card number to make the purchase? Does YOUR COMPANY SOLD THE NUMBERS TO TWO CUSTOMERS TO MAKE PROFIT???

This company is shady This company is shady and I'll never use them again. It took longer than expected to get my card. Several phone calls to customer service had to be made because my account didn't even reflect my purchase. I sent emails and a Facebook message with no response. I referred a person but he was given an invalid promo code for signing up. He e-mailed them 4 times with no response so he won't be buying anything from them.

Slow but not a scam - took 2 months to receive payment I listed a card on November 17 and received a confirmation that I'd receive payment (via Amazon gift card, which I chose) within 1-3 business days. I waited 10 days then followed up twice, once by e-mail and another time by phone, which I was told the issue would be escalated and they'd contact me. They did not. I checked the balance of my gift card, and they hadn't redeemed it, so I took my chances and left the card on their website. They finally e-mailed my Amazon gift card payment on January 21 - over 2 months later - but I feel satisfied that I eventually received payment and they're not a scam - just very slow with terrible customer service and communication.

Terrible customer service, possible fraud? Sold a $200 gift card to cardpool, and have received nothing in return. It has been 3x the waiting period they quote, and I have written multiple emails to cardpool customer service with no reply whatsoever. At this point I am thinking I got scammed, and will need to report them to different consumer protection agencies. I notice Cardpool has been replying to several people on this review site. If they care to actually SEND me my amazon gift card like they promised, I will revise this review. Transaction #42300802 - Ryan

#920379 Transaction #920379 Transaction Back in August I sold my Red lobster gift card, valued at $50...repeated emails have been sent, and still have not received my money...in addition to contacting my attorney general's office, I will be contacting our local news media, who does consumer reporting...they will be to reach out to the news agencies in Texas, to stop this fraudulent company..Karen Burris