Easily able to purchase e-cards on the site after disabling browser privacy app. Signed up with Cardpool, and verified sign up via email secure response. Attempted to buy several e-gift cards for one company using the Google Chrome browser. Put in all my buyer info, including credit card info, clicked to buy, and the site responded with a "sorry, technical difficulties, try again later". Later when, exactly? Tried several times over several hours. Same response. The solution: the privacy protector apps I've set up on my google chrome browser prevented the site from processing my transaction information. Once I listed the site as a trusted site with the privacy protection apps, the transaction went through. Three stars rating because the site did not request that I disable the privacy protection apps, instead giving me some generic and confusing message about "technical difficulties".

Issue resolved by Cardpool Horrible company, bought an Olive Garden gift card, they mailed a link where i have to enter a phone number to retrieve the gift card. The phone number on my account is different from the number they sent and when i enter my number, i cannot get the card. I sent three emails to support including their online form but no response. I got a response from Cardpool after two days and it has been resolved. Wish the support was faster but given the pandemic, may be they are not operating at regular capacity.

No brainer I've been using Cardpool for the past 3 years. I only buy when I know I am going to make a purchase. The product arrives quickly and I have always been able to use the cards. Keep a separate email folder for Cardpool cards to keep track of how much money is on them, then discard the email once you've used the card up - works really well and keeps me from throwing away money. This is a great platform for purchasing unwanted gift cards and I love it!! You will not be disappointed.

SCAM! Do not use! I sold a gift card to them and never received payment that was agreed upon. I filed several complaints and they did not correct the error. At every point in their response, they have been rude, outright liars. Many people have had the same experience as listed in my review and other reviews on Trustpilot. The BBB recently issued a statement that consumers should be wary about using Cardpool - do a Google search with "BBB Cardpool" and pull up the article from 12/15/2020 (Trustpilot rules will not allow me to link it here). I'll go one step further - DO NOT USE CARDPOOL!!!

Hi Ryan, Hi Ryan, I recently sold a gift card to carpool, under the offer number 43086160. The offer got cancelled for an unknown matter. I always sell at carpool. It's my favourite place to buy/ sell gift cards. Can you please look into my account so that we can fix this. My history also will speak for me :)