zero customer service If there is a problem with getting a bad card, or batch of bad cards, and sometimes there is, they will not respond to emails or phone calls. No matter how many you send, not even automated responses. I have had problems for about 4 months getting these guys to refund bad cards. $2000 worth. When the cards work, they are fine, but for the savings and convienience it has it's downfalls

Terrible Experience 2nd time around. I have used this company twice. The first time it took about 2 months to receive payment that I sent to them with 2 follow up calls. The second time I sent cards to them it took four months to receive payment after 6 emails, numerous phone calls during which I either could not get ahold of someone during normal business hours OR the person that I did get ahold of was extremely rude through the process. All-in-all, the process was unacceptable and lacked anything that resembled customer service. I recommend that you do not use this company at all.

Love the idea, little slow on getting things done though I have giftcards that I have used from here with no problems whatsoever, but if you ever do have a problem with an electronic gift card, it's quite a hassle to get a refund. I've had to take multiple steps, fill out forms, and now I'm playing the waiting game, for up to 14 days according to the email I received. All I really want is a gift card that has the amount it's supposed to have on it, but oh well.

Terrible Customer Service I ordered four Kohl's cards in one order. Two of the cards were bad. It took me forever to get the customer service rep to take care of what was their mistake. I always spoke to the same person so I am guessing it is a one man operation. It took two months for me to receive credit. I chose to take credit on my account instead of payment back to my credit card because they told me it would take 4-6 weeks for a refund. I was told I would receive the credit the following day. It never came and I had to contact them again. Finally in a week it arrive. I cannot recommend Gift Card Rescue because of the huge delay in making things right.

Hesitant at First At first I purchased a low dollar amount to see how it worked. The cards arrived with the dollar amount stated. I ended up saving around 10% on my new floors by purchasing Lowe's cards. No problem using them at the register but I did contact Lowe's before trying to verify. I saved over $400 dollars on my floors using GiftCardRescue!