Lisa & Mike
GBConfirmed no customer service I actually had a few transactions buying cards at Giftcardrescue, and I fortunately got the promised cards with the promised balance. But I noticed how bad the reviews are, so I decided to call their customer service number 410-690-8357 in the middle of a weekday, and it rang and rang and nobody answered!!! I did see quite a few people complain that they don't answer their phone, so that is true. I then sent them an email saying "I am having a problem with the gift card I bought, order #nnnnnn, how do I get a refund?". I got an automated acknowledgement of the email, but it has been over a week and there is no further response. So bottom line, don't buy from them, because if there is a problem, you won't get any refund. Yes, the discounted cards are some of the best discounts on the internet, but all it takes is one bad card and you'll lose the savings.
MC
GBStill waiting Had an gift card I wasn't going to use so decided to try giftcardrescue.com. They offered me basically 1/2 the face value and I thought something is better than nothing. I followed the procedures and was to receive a check. Six weeks later and I'm still waiting. I have emailed and get an auto response stating they will reply in one to two days but a week later still no reply or check.
Casey Seabolt
GBTerrible Experience 2nd time around. I have used this company twice. The first time it took about 2 months to receive payment that I sent to them with 2 follow up calls. The second time I sent cards to them it took four months to receive payment after 6 emails, numerous phone calls during which I either could not get ahold of someone during normal business hours OR the person that I did get ahold of was extremely rude through the process. All-in-all, the process was unacceptable and lacked anything that resembled customer service. I recommend that you do not use this company at all.
Xiaoyi Yu
GBExtremely slow for processing I have sold my gift cards to GCR 16 days ago. I mailed my gc out the same day as the selling order was created. So far, I still haven't got any update from them. If this is other gc exchange website, I would already have got paid by now, while GCR cannot even confirm that they have received my gift cards.
Evan H.
GB5 Stars Their gift card prices are amongst the best, and send electronic cards almost immediately. Plus, you can almost always use additional third-party discount codes to save a little more. Good site!