Kevin L
GBBroken Tags by Baggage Handlers Ordered 2 sets of different personalized baggage tags. Arrived in a timely matter and they looked awesome. Unfortunately 2 of the tags was broken by baggage handlers in the first trip (our brand new luggage was beat up too). Thinking what could I lose, I contacted customer service via email, told them what happened and Joana immediately sent me an email back telling me they would send replacement tags. This to me was above and beyond their responsibility and am extremely happy that they replaced the tags due to someone else’s negligence. Highly recommend.
Disappointed Customer
GBLong process times, lack of customer support I placed an order on December 3rd, their website states processing is done in 3-5 days. As of today (December 14th) my order hasn't shipped and I can no longer get anyone to respond to me. At first the excuse was Black Friday/Cyber Monday and it would take 4-8 days to process. I asked to cancel the order however was told it was in production and ready to go out the door last week. Still not here and still crickets from their customer service department.
Dilshad Mamazhanov
KGDelays, delays, delays Ordered my goods on 2nd December. All pieces of my order were splitted into 3 parts (3rd part still is not ready, simple cap). All shipments are still at origin point after 3 weeks after purchasing. Tracking system doesnt tell any information about delivery time. Huge disappointment and regret. Why cant you offer higher delivery cost but with reliable worldwide know courier company?
Sanjeev Gawade
FRPlaced an order 2 weeks Placed an order 2 weeks, ago. Every response says, 'delivery next week' What a con job, it seems like
John Pieper
GBHigh Quality Tee-shirt with Durable Image Print These are high quality, durable tee-shirts with strong, clear image application that will stand up for a long time with careful and proper care while wearing and laundering. The person who received these took them both to the airport with him on his very next flight and showed his whole crew. He called me because so many people wanted to know where I bought them so they could buy their own.