best experience ever! West Covina Alfred Angelo is the best! We met Lisa with the hope that my sister would find a dress but never thought that we would be treated so special. We had been to another bridal store "DB" in Beverly hills because my sister was told had the most selection and best service. We drive 1hr away to be rushed and had to keep finding dresses for her and the lady who was supposed to be helping us was also helping 4 other brides. However with Lisa she brought so many dresses just from 1 picture that my sister showed her from her phone and helped her try it on and was with us the whole time (6hrs). The staff here is amazing and when she had to attend to her next appointment she handed us off soooo well that we never felt the change in service. Needless to say it was a tearful (happy tears) and such a memorable day when she found her dress!!! Thank you again Lisa and all the staff at West Covina Alfred Angelo!!!! You are amazing; )

BUYER BEWARE GET EVERYTHING IN WRITING. Went to store in Beverly Hills. They seemed nice, told you whatever you want to hear to make sale, but once the money is out of your hands-story changed. Beware of alteration costs. Told me at time of purchase around $300-denied this afterwards. How does $400 for a hem and bustle sound - not including other alterations?! Be prepared to pay an extra $60 to expedite getting material/lace otherwise you won't get it on time. Terrible customer service. Sorry I didn't listen to previous reviews.

Excellent customer service After going to other Bridal shops in the area, I was incredibly impressed with the quality of the dresses and level of service at Alfred Angelo. My consultant Darlene was very helpful- she pulled the styles I had written down before coming in, encouraged my bridesmaids to help pick dresses, adjusted the dresses so I could get an accurate idea of how they would fit, and really made me feel like a bride (and not self conscious as I had at other places). The ladies there are very professional and it is clear that customer service is a top priority. Plus prices were very reasonable for such excellent service and dress quality! I would recommend Alfred Angelo to anyone looking for a gown!!

Awesome Staff My wedding is in January 2014. I'm highly intimidated with planning big events, so I'm trying to take things one step at a time. My three sisters are my brides maids, and we all decided to go hunting for the maid dresses. The first place we decided to check out was Alfred Angelo over by Wilow Brook Mall in Houston, TX. We were able to get a consultation without a wait, and we had an amazing consultant named Michelle. She pulled several dresses with several different cuts and styles to fit my diverse brides maids. She was patient, kept up conversation with me while my sisters were getting dressed so i wasn't sitting there alone and bored, and was very helpful in suggesting different types of dresses. she made all of us feel beautiful and appreciated. she laughed and had a good time with us. After we had our favorite dresses picked out she let all of us try on a veil and pose together for a picture. The dresses everyone liked best were a bit pricey, but for the experience, we just might be willing to pay the difference. I went back a week later to try on wedding gowns with my mother. Even though we didn't' have an appointment, Michelle made us a priority. She showed the same interest and devotion to helping me find the perfect dress according to my body type and my specific tastes. My mother was in a sour mood that day, but Michelle wouldn't let that get me down. she made me feel pretty in every dress, just as if i was her own daughter getting fitted for the most important day of her life. all in all, an amazing experience.

Terrible service I ordered a bridesmaid dress at the Greece, ny store. They didn't have any sizes in the dress I wanted. So I had to try on a size 4 and 10 when I am usually a 6. The lady said I should order 2 sizes up because it is "easier to take away fabric than it is to add"... Which ultimately made me spend almost 150 dollars in alterations which would be unnecessary if I had ordered my correct size. Also - I was told when I ordered the dress that alterations would be about 40 dollars.... So let's make people get bigger sizes to pay for ridiculous amounts of alterations. Very unprofessional and I will let everyone I know hear about this. Not acceptable.