BUYER BEWARE GET EVERYTHING IN WRITING. Went to store in Beverly Hills. They seemed nice, told you whatever you want to hear to make sale, but once the money is out of your hands-story changed. Beware of alteration costs. Told me at time of purchase around $300-denied this afterwards. How does $400 for a hem and bustle sound - not including other alterations?! Be prepared to pay an extra $60 to expedite getting material/lace otherwise you won't get it on time. Terrible customer service. Sorry I didn't listen to previous reviews.

Horrible business policies when it's their fault Had a pleasant experience in the store but everything went downhill from there. Basically, when I was measured, they told me I was a smaller size than I expected, and I made them size me up just in case. Always easier to take a dress in than to add to it. They told me their dresses run big, and it was definitely going to be big on me, so I was very comfortable with that decision. Well, I got my dress 3 months later, and it was way too tight in the rib cage area. The bust and waist are fine, maybe even a little loose. My measurements are the same as before, but I can barely zip it up. I can't breathe comfortably or move around in it. Another girl in our bridal party had the exact same issue, along with other manufacturing defects with the dress. When I called the store, they said they could do nothing for me since there are no exchanges or refunds allowed. So if they happen to measure you and order you the wrong size or make the dress wrong, they can do nothing for you. Sounds like a terrible business plan. I can easily (and will in the future) go to many other stores where they will actually correct their mistakes. So to sum it up: 1. Size people correctly. When in doubt, go up in size, not down. 2. If you do make a mistake in your sizing or dress-making, own up to it and correct it. I did nothing wrong. I went into the store, got measured, placed the order, paid, and patiently waited. I'm now stuck with a dress that is too small and a store that is not willing to work with me. You can't try on your exact size in the store because they don't carry all sizes. You rely on them to size you correctly for their dresses. They know their own dresses best. (Or so you would think.) You have to pre-pay for the dress ahead of time, which was about $200 for us. You then have to wait 3 months for them to make the dress. And if the dress happens to be too small, which makes it very difficult/impossible to alter, they can do nothing for you to correct their mistake. REALLY?!?! They don't have anything in inventory either, so it will take a long time if you do want to order another dress and spend more money with them. Oh, and they did say I could make an appointment for alterations, but I know they just want my money. And they charge way more for alterations than other places. My friend was quoted more than 3 times what another place cost. We have plenty of other friends who will be getting married in the future. I will tell them to definitely NOT go to Alfred Angelo's Bridal since our bridal party has had so many issues already, not just mine. David's Bridal is WAY better with their policies and their customer service.

terrible customer service One of my bridesmaids was measured incorrectly. They tried to fix their mistake by offering her a different dress, but my reason for buying matching dresses was so all the bridesmaids would match. My wedding is in 5 weeks and they may not be able to get me the dress we ordered in the size we need by my wedding!

absolutely horrid. I could honestly sit here and type out my entire reason and communication this far with a "reputable" company, but im so tired of crying over this cluster fu*k. So the very brief version: Order a bridesmaid dress in ivory for my wedding dress-simple sweep train and i was going to alter to make reflect a little piece of me. The dress had pink on the breast ; there was black and red thread floating in the bust and around the dress; there was a big ball of black thread in the nipple area; the same size was ordered from the one i tried on in the store, it was much much shorter when i got it and it was much smaller. So i figured i could fix it if i ordered nore material- $24/yard plus shipping and it wasnt going to come in for 2 1/2 months!!!! F that!!! Ive aleeady invested to much time in this and my wedding is less than 3 months away! Retail store tells me to contact Alfred Algelo. I do they tell me i need to go to retail unless its a manufacturing problem.The emails were not addressed to me. There was no empathy, they didnt even bother to check spelling or make it look professional. There is no ownership no help nothing. Im still fighting with them. Worst mistake i ever made.

BEWARE Arlington TX Arlinton TX. store. All went well until dress came in and needed to be altered. Insisted the bride and mom of bride order two sizes bigger then they normally wear. Bride's bodice needed to be taken in 6 inches which resulted in the bodice looking nothing like the sample/picture. Due to the reconstruction it is now shorter- 2.5 inches above the floor. They want to keep altering it until it's "fixed". Wedding is 6/20/2015. Not sure what can be done. Managers want pictures, which we took and sent, to show the problems. It is a Disney collection dress. Next contact may be Walt Disney corp. Mom's dress altered 3 inches in. Bridemaids insisted on ordering actual sizes they wear. Guess what, NO alterations needed. Wonder why?? It's Angelo's factory in China. Should be same sizes.