3 Times Can't be wrong!! I have been to the Baton Rouge store twice in the passed two months. The first time I went was a Saturday after I had the worst morning of my life ever at Pearls Place in New Orleans. I absolutely had NO appointment. I knew they were busy and I waited with my cousin who brought me for an hour and a half. When I finally did get someone she was the most attentive person I could have dreamed of. I think her name was Carolynn, can't remember exactly and I feel terrible I don't. She was extremely patient with me and helped me in and out of every dress. If they DIDN'T have a dress shown in the catalog she would pull a dress of the exact same style and have me try it on. I went back again for my second visit with most of my bridesmaids and the girl that had helped me the first time came in that day, on her off day, and helped me and my bridesmaids try on dress. They have such patience with me and I return that favor. My last visit was at the store in Orlando on May 18, 2013, to show my mother the dresses I was interested in. I had an appointment for 12 but had to wait a few minutes because they were insanely busy. If you don't take the initiative to walk up and talk to someone how are they to know who you are and what you are there for? So I walked up to the counter and asked someone and they told me they had a few workers call out for the day and would have me set up with someone as soon as they could. I waited about 20 minutes but that was fine for me because I understand that these are human beings too! Not robots there just to put dresses on me and cater to me alone. Patience and a good attitude gets a long way and maybe some customers should have one when they go in, instead of throwing a fit because the workers there didn't bow down to you. Your bad mood/attitude rubs off on other people even if you yourself do not realize it. I had three wonderful experiences, yes I had to wait, but I know what I want so I don't mind. My mother has purchased my dress from the Orland store since she receives a discount and is having it sent to me over here. I intend on purchasing my bridesmaid dresses from here as well. I can't say too much about alterations because I haven't gotten mine yet. Will review again when I do.

Skip it Worst company ever. We went to the one in Syracruse, and much like the rest of these comments....you should skip it. They sit you down, give your group some candy and kleenex and a lovely young lady who tries to find the right dress and you start to wonder what all those negative comments were about and then BAMM you soon find out...about the rudest manager. The manager not only was heard saying in very rude tones..."one more dress"(with a nudge towards the assistant helping us, after we had only tried on 4 dresses), and "what does the bride think"(after the bride had already acknowledged she didn’t care for the dress). Such things toward other groups were also overheard rather loudly such as "you need a dress? That one has about a thousand". The behaviour of an overbearing, rude manager who by the way let the group wouldn’t pull any dresses, will surely put this little establishment out of sale... By the sounds of some of the comments online regarding this place, the feeling is mutual. We went to Davids Bridal which was next door and found a dress almost right away without the pressures of a manager interfering.

every single bridesmaids gown was wrong Every single bridesmaids gown was made wrong. Alfred Angelo took the gowns back, stating that would fix them or replace them. However it has been weeks and no gowns and no word for Alfred Angelo 's. My wedding is in a month, so now even if we get them back there will not be time to alter them. Beyond disappointed.

Mother of the bride loves Lincoln Nebraska This was the best experience I could have asked for my daughter. We were there at our appointed time and met by Alicia who was very attentive. All the staff was smiling and very good with all the customers even those who just walked in. Alicia listened to what my daughter wanted ,pulled a few dresses that met our request and then some of her choices. She was there for every dress tried on, made a few suggestions and helped us pick the perfect dress for us. Getting the dress hemmed was a piece of cake as the store has a great seamstress. Highly recommend this store on Normal Blvd.

BUYER BEWARE GET EVERYTHING IN WRITING. Went to store in Beverly Hills. They seemed nice, told you whatever you want to hear to make sale, but once the money is out of your hands-story changed. Beware of alteration costs. Told me at time of purchase around $300-denied this afterwards. How does $400 for a hem and bustle sound - not including other alterations?! Be prepared to pay an extra $60 to expedite getting material/lace otherwise you won't get it on time. Terrible customer service. Sorry I didn't listen to previous reviews.