Hello my name is Vanessa Williams and I … Hello my name is Vanessa Williams and I would like to say that the service on 1960 was great. The attended name was Starr and she was very helpful , polite. I have never had encounter like that before Starr was harm and charming. Thank you Starr for the great experience!!!!!!

Pay Bad Reviews No Mind After a long and unrewarding bridal search in Baltimore I ended up at Alfred Angelo by chance. I saw the store while driving and stopped in figuring I had nothing to loose. I was serviced promptly despite not having an appointment. The first two dresses I tried on were a miss but the last one was absolutely gorgeous. The customer service was excellent not pushy at all. I also recieved a 15% discount on my dress. It arrived on time as promised and I couldn't be happier. You will not be dissappointed by the selection. I'm sorry to hear about the bad experiences of others but if you want good services, affordable prices and a beautiful product head to Alfred Angelo!

Horrible customer service and incorrect product size I cannot believe that there aren't more negative reviews about this Alfred Angelo store! Unfortunately, I did not go into the store myself to check it out (I am the bride and I bought my dress elsewhere, thank God!). However, I liked a dress they had for my bridesmaids and flower girls so all of my bridesmaids and my flower girls got their dresses there. Every person that store is rude! They made nasty comments to BOTH of my sisters! Not only that but they ignore you when you are obviously looking for some assistance! So my BIGGEST problem which is even WORSE than their customer service issues.... They ordered the wrong size for one of my flower girls and, of course, we have no recourse! Brides BEWARE of Alfred Angelo in Arlington, TX!!!!!!!!!!!!!!!

Excellent customer service After going to other Bridal shops in the area, I was incredibly impressed with the quality of the dresses and level of service at Alfred Angelo. My consultant Darlene was very helpful- she pulled the styles I had written down before coming in, encouraged my bridesmaids to help pick dresses, adjusted the dresses so I could get an accurate idea of how they would fit, and really made me feel like a bride (and not self conscious as I had at other places). The ladies there are very professional and it is clear that customer service is a top priority. Plus prices were very reasonable for such excellent service and dress quality! I would recommend Alfred Angelo to anyone looking for a gown!!

Terrible service I ordered a bridesmaid dress at the Greece, ny store. They didn't have any sizes in the dress I wanted. So I had to try on a size 4 and 10 when I am usually a 6. The lady said I should order 2 sizes up because it is "easier to take away fabric than it is to add"... Which ultimately made me spend almost 150 dollars in alterations which would be unnecessary if I had ordered my correct size. Also - I was told when I ordered the dress that alterations would be about 40 dollars.... So let's make people get bigger sizes to pay for ridiculous amounts of alterations. Very unprofessional and I will let everyone I know hear about this. Not acceptable.