The flowers from FTD were perfect The flowers from FTD were perfect. On time, fresh and just beautiful. Ordering was super easy. Friendly service and helpful. Received a e-mail confirming my order and also when the order was delivered.

I ordered an arrangement for my mom for… I ordered an arrangement for my mom for her birthday. Her favorite color is purple and her favorite flower is a rose. I ordered one that had purple roses. I got an arrangement that had only red roses and purple flowers of some sort but not purple roses. I wish I could add the pics to show you what I received for $120. Pathetic and sad. I tried to resolve this with them but no response. I am now doing reviews and reporting them to the BBB. Maybe you (FTD) will learn your lesson. UPDATE- got my money back and a new arrangement however still the wrong one just more flowers in it.

Beautiful flowers delivered! Great selection to pick from and user friendly site to place an order. Communications for status of the delivery couldn't have been better. Beautiful box bouquet of flowers was delivered on time with no issues.

Horrible! Do not use I am giving a 1 rating only because is not possible to give 0! Placed an order for 2 sympathy arrangements. After my card was charged, I received an email informing my order had been cancelled and refunded in full because they couldn’t find a florist. However, the refund only covered one of the arrangements. I called the following day to find out if the other arrangement had been delivered since it was not covered by the refund. Their response was “We don’t know what happened. Someone will call you back.” No one ever called me back! The arrangement was actually delivered after my call (one day late, not on the date I selected when placing my order). No explanation or update was ever provided. Had I not called my arrangement would have never been delivered. Do not trust this service for any special occasion. Extremely unreliable.

FRAUDULENT COMPANY I thought I was ordering from FTD? Why was my order sent to Albertsons?When the flowers showed up at my Moms, she sent me a photo and it was horrible! Paid $150 and looked nothing like what I ordered. How dare you send my order to a grocery store! My order was obviously not of value to you so we won’t be ordering again! Called a local florist near my Mim and we will be calling them directly from now on. Better customer service and value! THIS IS A SCAM COMPANY! Please Call local DO NOT USE FTD!!!