Great product and customer service. Updated review: We had a few technical issues that resulted in longer than usual response times but once we cleared that up, Sofia was nothing but professional and made sure to keep up with communication and that we received our order on time. Portrait was great and my inlaws really loved it and got a kick out of it. Thanks.

Great news received tracking information and delivery tomorrow. Patients I ordered from them on the 3rd of Dec, sent acceptance of proof immediately. Have sent at least 6 emails to inquire about my order no response. Finally received tracking information and delivery tomorrow.

Best gifts ever! I purchased several items for Christmas presents and they were a huge hit! I plan to purchase more as gifts in the future. The canvas portraits were very clear and of great quality.

Terrible service Terrible service. Completely disappointed. Ordered on the 2nd of December to ensure I got my order in time for Christmas as it was a gift. When checking the tracking info after it didnt arrive, it stated that apparently delivery had been attempted. I can assure that no deliveries were attempted at my address. Emailed and confirmed they had correct address as requested, which they did. Never heard another thing. After around 7 emails chasing a response and also Facebook messages never heard a word! Absolute disgraceful. Stealing peoples hard earnt money. Devastated!

Top notch customer service Amazing product and top notch customer service. Definitely plan ahead for gifts - my first order came and was unfortunately the wrong print. However, quickly got in touch with owner on Instagram for a reprint and expedited shipping (also sent full proof for gift-giving purposes) and gave me a free second portrait altogether. In the course of what could’ve been a frustrating mishap, Regal Pawtraits earned all my respect for the five star service and hilarious product. Would recommend 10/10