They sent the order to the wrong… They sent the order to the wrong address, then the order was sent back to sender by the post office and I have emailed them countless times trying to get in touch with someone about getting the package. I have yet to receive a response or my portrait that I ordered. $150 for nothing. I had ordered from them before without any issues and unfortunately now I can never again. I hope this review reaches someone in their company so they can fix this issue and I’d be happy to delete this review if they did so. Until then I’m very upset about my experience.

Poor comms and status update Update: a couple days after I contacted my bank to cancel payment, I received my order. It's bizarre because the website says it's still processing. The piece itself is decent and looks just like the proof. Very disappointed in the lack of timeliness and responsiveness. I'm pretty sure this is a scam. I placed an order 2 weeks before Christmas and paid extra for rushed production. I quickly received and approved the proof. It has been "processing" for 3 weeks. I've reached out via Facebook, email, and their "contact us" form submission. I've received no response.

Great customer service! Even better product! The customer service has been excellent. I reached out because initially there wasn’t a product for a male owner and a female pet, but they not only helped me get it ordered, but added it as an official product! They responded quickly, sent a preview of what the finished product would look like, and the product arrived quickly. It’s super high quality and I know my dad will love it.

Liking My Viking Liking My Viking I gave your Viking Pawtrait as a surprise gift for an after major surgery homecoming, and the 'conquer today, repeat tomorrow' significance had the perfect effect! We were thrilled to bits with the finished result and have recommended many friends to use your service.

AVOID this site/business Canvas sent was not correct. I have proof it's their error. 3 emails sent asking them to rectify with no response. AVOID this site!