Jason Gottlieb
GBRidiculous to offer Valentine's Day… Ridiculous to offer Valentine's Day baskets that have no realistic way of getting to someone by Valentine's Day. On top of that, no tracking available until a day after valentine's day. Finally, way overpriced for so taking advantage of the holiday. Thanks Greatly appreciate the prompt response and the service recovery gesture. Daughter actually loved the basket. Best wishes and future success.
Melissa Jennings
GBHawaiian Sunset Spa Gift Basket is perfect for Mother's Day Give Mom the gift of relaxation and pampering. Canterberry Gifts created this Deluxe Spa Basket just for Mom! You will find Hawaiian Sunset hand crafted lotions, body butter and mists plus so much more. An 18 piece nail kit, a pumice stone, 2 luffas, a body brush and even tasty snacks are found in this striking, wooden basket. To complete this beautiful gift and create a perfect ending to a relaxing, glamorous day, she will swaddle herself in a soft, white, bath wrap. This basket is guaranteed to be a hit! Trust me if you are looking for a gift for Mom that she will love, this is it! Hawaii is one of my favorite places to visit. The Hawaiian Sunset scent is right from the tropics with a foundation of coconut and mango combined with other subtle fruity smells such lime and pineapple. You can’t go wrong with this gift basket for Mom.
TS
GBIgnoring emails Within 24hrs of ordering I emailed them asking to cancel because my friend, in the hospital, had to be revived 4 times in one day. They ignored my email for 2 days until it was too late. When I responded saying that is terrible customer service I received another email telling me it was my fault & they offered to refund everything but shipping out of goodness of their heart!? If your business is gift baskets, you can't ignore emails. Update: I was not going to get into it with you while I was cooking dinner, so yes, I hung up. I never asked for a refund. I asked to cancel order, then I said,, thank God you can cancel that request. At that point if you had just apologized for the situation, nothing else would have been said. But after your last unkind email to me ,I decided to leave a review
Heidi
GBThank you to Matt! Thank you to Matt to making sure my gift exchange luncheon with my colleagues was a success! The basket I had ordered was coming from a 3rd party and was locked up in massive shipping delays. Matt offered to reimburse the shipping cost, but when I told him the purpose for the gift (that I'd ordered almost 2 weeks before) he scrambled and quickly told me they would create a "like" basket in house and ship it out next day, at no extra cost to me. Thank you again for your amazing service!!
Veronica Boatner
GBPerfect Treats in basket After searching several companies for the perfect treats in a basket and the item being available. That was a go to. Although the date I chose for delivery was a Holiday. So I made a call and sent an email. Someone contacted me back within an hour to inform me of the delivery date. The date given was right on time and correct.