Working with this company was… Working with this company was wonderful. Communication was fantastic and the customer service was excellent. The dresses arrived faster than expected. The dresses are beautiful and look as advertised. I’m thankful that the team reached out and asked me to send my measurements. Both of my dresses fit perfectly. Very satisfied with my purchases. Will order from this company again.

Amazing Old Fashioned Customer Service I needed to order dresses for both of my girls and unfortunately, neither fell into the ‘standard size’ category. While I had just accepted the fact that I would be paying additional money to have these items altered once received, I was very pleasantly surprised when I was contacted about the size choices I made and it was suggested that custom sizes were used instead. Both dresses came super quick and fit perfectly! You don’t find this kind of customer service much any more and I found the experience to be truly satisfying. I would highly recommend!

AVOID LIKE THE PLAGUE If zero stars could be given, I'd do that. My fiancée ordered outfits for her bridesmaids for our wedding from Tulle and Chantilly and the experience has been awful. The website advertised 4-5 weeks for delivery, and it has now been 8 weeks and we have nothing. My fiancée has emailed them many times, and Sophie the customer service rep is very wishy-washy about delivery, not ever giving us a set date for delivery, even hinting the clothes weren't even done (8 weeks after ordering......). Apparently from other reviews on this site, this is a consistent problem. They're not worth the time of day, let alone your business.

DO NOT PURCHASE ANYTHING DO NOT PURCHASE ANYTHING from this company. I had a very poor first impression with them and their communication/customer service is terrible. You will also see a surprise international transaction fee on your bank statement too- something that they do not tell you about. I will NOT be buying anything from them due to this. Save yourself a headache and heartache with trying to work with this overseas company- not worth your time or stress. As a bride, you should enjoy this journey and not deal with terrible companies such as this.

Wine Bridesmaids I ordered 3 wine coloured dresses for my bridesmaids 45 days before my big day. They selected their style and fit as I didnt want it to be a one time occasion dress. Customer service was regular and constant. Delivery was on time and when the dresses arrived, all four of us were mindblown. A few specific alterations had to be made but nothing major. The colour was lovely and perfect. Wish I could add pictures.