No shipping concerns I was amazed when my art work arrived within one week! Based on my past experiences with US customs I was a bit nervous about large art works arriving in a timely manner AND unscathed. Saatchi's brokers made everything super easy - ZERO hassles with customs. Plus DHL delivery was perfect. Very pleased!!

Some thoughts on Saatchi Hi - easy platform... a few thoughts. (1) would be nice to have a feature to communicate with the artist to ask questions. couldn't find an easy way to do this if it does exist. (2) totally appreciate focus on fair payment - but it is a market and while artist does set price I don't think there should be a parameter around bids. artist have the ability to review any bid and negotiate directly with the seller.

We are thrilled with Novi Lim's… We are thrilled with Novi Lim's painting "Love Grows Here". Its stunning and brings elegance to our dining room. This is our third purchase from Saatchi Art and once again met or exceeded our expectations. Communication from purchase until receipt of painting was perfect. Painting was packaged securely and shipped on time. Thank you everyone at Saatchi Art and especially to Novi Lim. You are an exceptional artist!

Best customer service experience I've… Best customer service experience I've had in a long time!! India did a super job making the transaction happen.

Beautiful art! Beautiful art! The piece arrived in a timely manner, with transparent updates throughout the process.