Waited 6 months for 2 games Waited 6 months for 2 games. Received email they had shipped, 2 months later still no games and support says package lost. Inform me I can get a replacement or refund. I said send a replacement, that was 3 weeks ago and still no response after requesting updates.

took 1.5 yrs to receive my product took 1.5 yrs to receive my product. The product image was completely deceiving: they sent me a different poster than what was posted. Also, the packaging was poor and many of the cards they sent me ended up bent. Customer support is unhelpful. It seems Limited Run Games banks on the fact that it's more trouble than its worth to get your money back.

Waiting 8 months for "in stock" articles I like physical copies of games but Limited Run always manages to disappoint me. Command & Conquer came without a physical game despite the illustration, the final disk was labeled "Assets Disk". I've been waiting almost two years for an order, and I've waited 8 months for another order with all available items. Which merchant needs 8 months to ship an order from its own warehouse? Edit: The list goes on, my most recent order was missing an item. Nevertheless, I decided to change my rating from 1 to 3 stars because customer support responded quickly and well twice. A subsequent delivery was arranged immediately and it arrived 3 weeks later. I had to pay customs fees, which is wrong, but I got them refunded immediately after contacting support.

Stay away from LRG Stay away from LRG - they scam people, take their money and never ship the items. We ordered the Doom helmet a year ago in July 2022, and never received it despite a newsletter mail from March 2023 that the helmets were ready to ship out. Several mails back and forth with their support with no result other than excuses and politely stalling and avoiding to answer. I thought it was mainly because we live in Denmark, but it seems as a general issue with LRG. So sad my kid spent all his savings on this - hard lesson learned!

SHUT THIS COMPANY DOWN…! Happy I Looked At Reviews Before Purchasing “Deadspace Collectors Edition” For PS5. Looking on the website; I noticed that they were selling an item that was SOLD OUT EVERYWHERE ELSE, which seemed fishy to me, along with them saying it takes roughly 9 MONTHS to receive your purchased product which just seems outrageous. Who wants to buy a video game and wait 3/4’s of a YEAR to receive it? This company should be sued and shut down immediately by the Better Business Bureau! (BBB)