Limited Run Games

3402 Apex Peakway, 27502, Apex, United States
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1.30
Based on 20 Reviews

5

5.00%

4

0.00%

3

5.00%

2

0.00%

1

90.00%
About Limited Run Games

Limited Run Games is a premium publisher of physical games. We’re here to bring your favorite digital releases to life on a number of systems — including the Nintendo Switch, Playstation 4 and 5, retro consoles, and more! Since our founding in 2015 by Josh Fairhurst and Douglas Bogart, we’ve released over 1000 games, including both niche indie games and big collabs with legends like Konami and LucasArts. - Our bespoke Collector’s Editions have won awards, and we’ve made tons of great collectibles worthy of primo space on any collector’s shelf. Though we live in an increasingly digital world, we like to live by a simple motto: Forever Physical.

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Derek Chiasson
GB

Discrimination and wrongful termination LRG fired a female employee for having an opinion online and following naughty people on Twitter. They did this because a pedophile and serial doxxer and harasser tweeted at them to complain. Now they've stopped responding to support requests and turned off replies/comments on all their social media accounts. I've tried reaching them to ask about my own orders due to this fiasco, and they haven't replied in 10 days.

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Unhappy Customer
GB

Pre-ordered the dead space remake and… Pre-ordered the dead space remake and they didn't ship it out fast enough to get on day one, very disappointed, hopefully the collector's edition will be better if I ever get that. Shipping estimate says over 2 weeks away. I paid $300 to recover a game over 2 weeks late when I could walk into a store Right now and buy it. They also falsely advertised the game as coming with the digital deluxe edition and are now saying it’s only dlc. Highly misleading. First and last order with this company. Will Be cancelling my other preorders.

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Sven
DE

Waiting 8 months for "in stock" articles I like physical copies of games but Limited Run always manages to disappoint me. Command & Conquer came without a physical game despite the illustration, the final disk was labeled "Assets Disk". I've been waiting almost two years for an order, and I've waited 8 months for another order with all available items. Which merchant needs 8 months to ship an order from its own warehouse? Edit: The list goes on, my most recent order was missing an item. Nevertheless, I decided to change my rating from 1 to 3 stars because customer support responded quickly and well twice. A subsequent delivery was arranged immediately and it arrived 3 weeks later. I had to pay customs fees, which is wrong, but I got them refunded immediately after contacting support.

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Jeffrey Randall
GB

Don't back a company which believes we can not have our own opinions. I figure they would work well in Communist China! Well I just found out about the company from an article how they fired an employee because they were not a mindless drone who believed 100% of what they believe. I'm a huge gamer and love my old Atari, Playstation, Super NES, Sega, and others. But I would never purchase a game from a company which cares nothing about Freedom of Speech or allows their employees their own opinions. I guess I'll purchase elsewhere.

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Jacob
GB

took 1.5 yrs to receive my product took 1.5 yrs to receive my product. The product image was completely deceiving: they sent me a different poster than what was posted. Also, the packaging was poor and many of the cards they sent me ended up bent. Customer support is unhelpful. It seems Limited Run Games banks on the fact that it's more trouble than its worth to get your money back.

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