Extortionist company I am a loyal player which spent over $100 in just a week of playing Shop Titans. The most recent in-app purchase I bought did not show up in my account. Thinking it was some payment delay, I waited. After a few days, still no item so I requested for a refund from iTunes. Later, my account was banned from important features and my gems (premium currency) was at a negative amount. I reached out to player support and they told me I need to pay 2x the amount to have my account unbanned & gems restored to the original amount. On top of that, they blame the player for fraud when we didn’t receive our product. I don’t mind spending money but I will not support a company with such atrocious player support & practices.

Kabam-good game poor company I play mcoc which is a great game when it works but every month there is an update and EVERY month without fail there are problems. Whether it be input issues, lag, visual bugs, altering content….the list honestly goes on and on. Been shadow banned on the forums for asking about the issues. They take your money that you spend on newly released content then change the content at a later date. They don’t seem to care about the player base. Very rarely acknowledge that there is a problem and when they do they can be very argumentative about it. Great game when it (rarely) works properly. However massively let down by the company and customer service.

Probably the worst support service… Probably the worst support service ever, they take too many days to respond and never helps

Do not play any game represent by these… Do not play any game represent by these cheating scumbags. Claim to be able program an AI intelligent enough to play better than a human (fairly) yet can not get basic inputs right which have been in the game since the start which have gotten even worse over time. Bunch of absolute Con artist’s

Stay away They make so many bugs and glitches in their games, so if you spend any money with them, they make all your invested money and time void, and do nothing about it. If you write support you mostly just get auto response, and they always say they can understand how frustrating it is, but they never do anything about it, they just try to milk your money.