They are great -

Horrible customer service Horrible customer service. I accidentally made a mistake by trading some t4 catalyst that take months to accrue. I contacted customer support and they basically told me tough luck and they couldn’t help. They treat something digital that could be fixed like its half eaten food at a restaurant. No check that. At least a restaurant would try to fix it.

Stay away They make so many bugs and glitches in their games, so if you spend any money with them, they make all your invested money and time void, and do nothing about it. If you write support you mostly just get auto response, and they always say they can understand how frustrating it is, but they never do anything about it, they just try to milk your money.

This is a horrendous company (parent… This is a horrendous company (parent company is Netmarble). Their game is full of bugs and glitches with no fix in sight, designed purely to encourage gambling and additive behaviour. With the new CEO (from 2022) thing only got worst, cost for ingame items increased, control stop working and every update fill with more bug. There are no way to directly make formal complaint, and any constructive feedback gives on their official forum get delete by dictatorial forum admins (official Kabam staffs, Kabam Miike, Kabam Python). They treated their customer as nothing more than cow to be milk and discard. The best way to give them feedback is not to spend in the game, it only fed their bottomless greedy pit. This company bring a bad name to the Marvel IP and it fan, Disney would be better take back their IP from Netmarble, and letting other game companies design game instead.

All I do is grind and grind to beat… All I do is grind and grind to beat hard stuff and get nothing but crap 5 and 6 * champs it’s clear all they care about is money and not the fans at all, sucks to see a marvel game like this, using people , what would Stan lee think .