Started with GW products in 1998 Started with GW products in 1998, the price increases and company politics has made me walk away. I will not be missed.

My experience with Games Workshop has… My experience with Games Workshop has been disappointing. Their products are overpriced for the quality, and their customer service is lacking, with long wait times and unhelpful staff. Overall, I wouldn't recommend Games Workshop based on my experiences.

North America Customer Service is Bad. Tried to let North America Customer Service know the parts in the Wintermaw box were broken. Since I purchased the box from Amazon the customer service from GW refered me to work with Amazon. After the Amazon Seller tried to send me parts they opened several boxes with broken parts just liked mine. I tried to bring this to the attention of GW and was told I need to take it up with the third party. If you are like me you like the games but the Customer Service is really bad, there are other games that are fun and have good customer service that are fun to play.

Pre-orders Delayed Pre-orders for The Old World with two weeks prior notice on store collection "were delayed" and won't be available for a week. You pay more on the official on the assumption they will honour their own release dates. Why would you ever buy from the official site if it's as delayed as they force on their independent stockists?

Extremely poor service. Same as alot of other reviews honestly. Preorder doesn't ship on time, and can't be cancelled. I write customer support who takes ages to answer, only to get told they can't cancel it due to their system setup, and no other options given. I won't be shopping from them again. First and last time.