Long wait(~7 hours), required photo ID So waited for 7 hours(instead of 30 minutes to 2 hours as stated on their website) to receive key but instead received email asking for copy of passport/driving license... Why would I send scanned documents to some company?

Still waiting.. I've already waited out the two hour period and I haven't gotten my game yet. I was looking forward to having time to play it today but unfortunately it seems that won't be the case. And I wonder if they'll require my ID after reading other reviews... I regret buying from this website, will choose a competitor next time.

Terrible I bought 3 copies of Don't Starve in 2 seperate orders, and 2 of the cd keys were duplicates / the same. I contacted support and after 2 days of terrible unprofessional grammar from their support team I received another key. Guess what happened next? Yup. The key is ALSO a duplicate and I contacted them again asking them for another key or a refund. It's took over 2 days for them to respond to me again after I made 2 tickets.. I've finally received the keys. Would not buy again from them. To much hassle.

Bad service It has been 2 hours since ordering my product, should not have to wait at the backend of the time limit when competitor sites order immediately. No response to ticket. just bad customer service. would give 0/10 if i could

Not recommended I ordered a game and paid via PayPal. After some minutes i got an email from gaming dragons that they want a copy of my id card or driving license. I use PayPal a lot with many different online shops and nobody ever asked for such a thing. This is absolutely unacceptable and NOT customer friendly. I canceled my order because I am not willing to send a copy of my id card to them just to buy a game. Also the shop's website can be displayed in german, but the TOS and after sales communication is in english only, unacceptable, too. I will never buy there again.