Long wait(~7 hours), required photo ID So waited for 7 hours(instead of 30 minutes to 2 hours as stated on their website) to receive key but instead received email asking for copy of passport/driving license... Why would I send scanned documents to some company?

Terrible I bought 3 copies of Don't Starve in 2 seperate orders, and 2 of the cd keys were duplicates / the same. I contacted support and after 2 days of terrible unprofessional grammar from their support team I received another key. Guess what happened next? Yup. The key is ALSO a duplicate and I contacted them again asking them for another key or a refund. It's took over 2 days for them to respond to me again after I made 2 tickets.. I've finally received the keys. Would not buy again from them. To much hassle.

Waiting, verification, out of stock?! Their website says a CD key should be dispatched within 2 hours. It was around 4 hours before I even got an email asking for verification, rather than my CD key. After providing verification, they told me they were out of stock and would be in stock tomorrow. Why didn't it say they were out of stock on the website? I think customer support lied, so they wouldn't have to do their job. Either way, when a customer buys something, you provide them with the item. This is ridiculous. Never using them again and you shouldn't either; there are far faster and ethical companies out there.

Adware Bought "condemned - criminal origins"(That is the full name of the game). The order was processed really fast. However the email said its a standalone game and linked me to an external website, which was immediately blocked by antimalwarebytes. After disabling it I could download some shady downloadmanager, which I uploaded on Virustotal. The test results showed adware.

shocking customer service and delivery I am still waiting for a response from there customer service team it has been 4 hours since I ordered my game and not had anything. I that looking at there reviews they may have sorted it out but thus has yet to happen wont be ordering again