Waiting, verification, out of stock?! Their website says a CD key should be dispatched within 2 hours. It was around 4 hours before I even got an email asking for verification, rather than my CD key. After providing verification, they told me they were out of stock and would be in stock tomorrow. Why didn't it say they were out of stock on the website? I think customer support lied, so they wouldn't have to do their job. Either way, when a customer buys something, you provide them with the item. This is ridiculous. Never using them again and you shouldn't either; there are far faster and ethical companies out there.

PATHETIC Wrong information about the game (Sacred 2 Gold Edition): in the website they say that the game have 4 languages; that's false, it's only in English. As well as, in the web they say that the game will be delivered in 2 hours at the most; i had to wait 7 hours, in spite of the payment was done immediately. Later, when I tried to download the downloader.exe, it was corrupted. After trying and downloading it several times, I got that the game started to be downloaded. After installing it, when I executed the game, it appeared without any text. I had to navegate during hours to find a solution (a file was missing), because they need a lot of time to answer, and their answers are useless. Finally, they haven't even given me the code for playing online. That's all an ironic joke. I don't recommend this site at all.

Still waiting.. I've already waited out the two hour period and I haven't gotten my game yet. I was looking forward to having time to play it today but unfortunately it seems that won't be the case. And I wonder if they'll require my ID after reading other reviews... I regret buying from this website, will choose a competitor next time.

Ridiculous! Ridiculous!! asking me copy of ID. Seriously??? maybe want may credit card details too? I did purchase a game £10 worth or a gun or don't know kind of secret stuff? What a heck??? Money was taken off my paypal send me a code!! What confirmation of my personal details would do??? Why this wasn't told me before I placed an order or before confirming purchase? Like the thing about VPN????

Feel like ive been scammed. Used paypal and bought one key and the purchase went through fine, thinking nothing ill decided to buy a few more. Now they demand to see a passport or driving licence which is just ludicrous! Customer support claim they request ID always on first purchase which is a complete lie since first purchase went fine (even without an account haha). Now i have no keys and they took the money already (if my paypal was suspicious on your system why in the seven hells did you take the money?). Since customer support were unwiling to help i disputed with paypal and will escalate to a claim if things are not sorted. Think twice before you order from this site and have to send your passport and drivers licence photos to strangers (yeah i know you can blur out details but this is still ridiculous and unsafe, who knows how they could abuse it).