Faulty AI program … Generally speaking the site has good features. HOWEVER chess.com AI program to catch cheaters is faulty. I have used the site for over a year and have slowly built up my rating to 2167. I was playing 2 games against top 50 player, rated just under 2400. Both of these games were 1 move per 3 days and both ended in draws. When the 2nd game had finished my account was suddenly closed. Without any warning. I appealed and was denied. CHESS.com didn't even read the appeal. If they would have read it then they would have answered my question All I received were computer generated form letters. There was no proof that I cheated, none could be found because I don't have engines in my phone or computer I also do not receive assistance. A similar problem has happened to Kaspachess which he posted on his chess website. So beware if you play great chess.com will assume you are cheating and close your account. Fairplay works both ways and everyone has rights.

Very Good Experience Here I have been a member of chess.com for 8 years, and in that time have also tried other online chess websites but did not find them to be as comprehensive or well-managed as this one. I am telling you honestly that chess.com has been, and remains, the best out of all the sites I've tired. Nothing is perfect, but in my observation this company has done a great deal to reduce the amount of cheating, trolling, and game abandonment over the past decade. Stability-wise they got their act together a lot better recently, and now server overloads are very rare. A good thing! No, I do not "work for the website"...I am just someone who enjoys playing chess online. For the money, I think a membership is pretty good deal for what I've gotten. I have learned so, so much playing at chess.com. In short, I think the negative reviews here are overblown, and I would definitely recommend this website without hesitation.

STOP CHARGING ME FOR A CANCELED… STOP CHARGING ME FOR A CANCELED SUBSRIPTION!!! 3+ Years ago i Subscribed for a 1year membership. After few months i decided to cancel it. The next year i noticed they billed me again, and i reported to you about this, and no one replied to me. This is the second year as i am getting charged from my card - You said you will refund me and you DID, but funny thing is on the same day you did your refund you charged me again. This Company is a JOKE and will steal your money! I hope more people realise that you are a scam company. Today i am submitting a bank report and they will charge back everything you take. I will also report this to the payment processors you have.

From last review on Chess.com about… From last review on Chess.com about their computer gliche was going on they were updating or something and seem for now to correct the issue. They were nice to let me know and apologized for it.

Company supports Genocide I absolutely love chess, and chess.com is a great place to play people across the world. I also support them taking a hard line stance against Russia and Belarus, however by not taking that same stance against Israel they are not a neutral company and by nature complicit with Genocide. I completely agree with an anti war stance however they should remove flags of all guilty parties.