Faulty AI program … Generally speaking the site has good features. HOWEVER chess.com AI program to catch cheaters is faulty. I have used the site for over a year and have slowly built up my rating to 2167. I was playing 2 games against top 50 player, rated just under 2400. Both of these games were 1 move per 3 days and both ended in draws. When the 2nd game had finished my account was suddenly closed. Without any warning. I appealed and was denied. CHESS.com didn't even read the appeal. If they would have read it then they would have answered my question All I received were computer generated form letters. There was no proof that I cheated, none could be found because I don't have engines in my phone or computer I also do not receive assistance. A similar problem has happened to Kaspachess which he posted on his chess website. So beware if you play great chess.com will assume you are cheating and close your account. Fairplay works both ways and everyone has rights.

A complete joke of a company A complete joke of a company! They claim to be doing as much as they can to catch cheaters but this is absolutely not the case. Why would any money hungry company that is looking to monopolise the online chess market ban the hands that feed them? They’ve got way too greedy and are sacrificing fair play for financial gain. I also agree with a previous reviewer with respect to why Russian flags are banned but Israeli ones are not? Clearly to them war crimes are restricted to certain nations. Avoid and look for better alternatives.

Still glitches worse than any… Still glitches worse than any comparable site Some days you can't get through a game without you or your opponent suffering bc the basic system architecture can't get through a game without something going wrong Much better alternatives available e.g Lichess, Gameknot etc

Ratings mean nothing Win a few then all of a sudden low rating players are masters no way someone with ratings I am playing are that good then goes back to me winning again this is not chess it's a joke

I like this game online but it's… I like this game online but it's getting worse for people cheating and abandoning the game at the last second when they play a move or on the competitions it's like 7/10 people who abandon, and you feel like you've just wasted your time. Chess needs to block these people from playing again.