Refund policy is awful I hate that they do not allow refunds for games that are played more than 2 hours. What if tutorial chapters and/or time to become familiar with the game takes 2 hours or more? What if no bugs and issues are found during first 2 hours? Never buy any game from steam unless you are absolutely CERTAIN that you will like it. Free games are different story.

Good Storefront I'm laughing at the majority of negative reviews here who know nothing about how Steam works. In my experience, I've had just about as good an experience on Steam as it can be, as a customer since 2017. Whenever I've had to contact support (very rarely, admittedly), I've been able to get a response that did assist in questions made. Even with criticisms that are absolutely justified against this platform (and maybe Valve too), I still find Steam much more trustworthy than other gaming companies

Steam is PC Gaming Amazing service. Pretty much the de facto PC gaming marketplace. Nearly limitless selection of games, great sales and amazing customer service. 99.99% of my time and money spent on gaming are through Steam and I couldn't be happier.

Signing up on steam is impossible Signing up on steam is impossible. It only asks for your email; I then verify the email and from there I can only sign in but there's no way to generate a password so I can never get into my account?? And if I try reset the password it doesn't recognize my email so I'm back to square one of verifying my email and it's just the same repeating circle. I mean if you can't get a simple sign up process going, what else can I say??

Download issue Steam is alright I guess, but when I was downloading call of duty which took like 2 days, the download randomly stopped, and I lost all the download progress.