Avoid this company! Avoid this company! They will happily take your money then give you nothing in return except a runaround when you call to find out why you never received your item. I placed an order on 3/4 for 1 PS3 controller. On 3/7 the status updated to "partially shipped" (whatever that means). On 3/16 I called to find out why I never received the item and was asked to call back on Monday. Monday I called, they took my info and said they would get back to me (never happened). Tuesday I called again, they took my info (again) with another promise to look into the issue and get back to me. Read the reviews (I wish I had), this is not a unique experience with them. The next calls I make will be to my credit card company, the BBB, and the State Attorney General.

Nice GameCube looks new I was skeptical of buying from this company because of the bad reviews. However, I thought I would give them a chance. I ordered a GameCube with controller & Memory Card. I also ordered a Nintendo 64 Rumble Pack. I’ve not received the rumble pack yet. The GameCube package was packed well and very secure. When opened the GameCube looked brand new. I received the orange model which is supposed to be region locked to Japan. It plays US games with no issue so maybe they converted it, I don’t know. As far as shipping, I saw no signs of drop shipping. The return label had the shipper as Retro vGames, and there were a couple of advertisements from them in the box. I’m giving 4 stars because the aftermarket controller does not work at all. I contacted them & they’re supposed to send a replacement. Hopefully, it will be fast. At least I had a spare GameCube controller of my own. I purchased an additional 1 year warranty so I’m covered if issues arise.

Broken Xbox and poor customer service I bought a refurbished Xbox One. When it came it didn't work even though they said it was "thoroughly tested". I asked what was required to send it back, they told me and I followed the instructions. When I followed up they told me they needed more info which I didn't have and basically said there is nothing they can do about it. $300 down the drain with a broken product and horrible customer service

I recently purchased a game from this… I recently purchased a game from this website, and I must say, I'm thoroughly impressed! The entire experience, from browsing their extensive collection to the checkout process, was seamless. The game I received was in pristine condition, and it's brought me countless hours of joy. What sets this site apart is not just the quality of their products but also their attention to detail and customer service. They've gained a loyal customer in me with their stellar offerings and exceptional service. I highly recommend this website to anyone looking for a fantastic gaming experience and top-notch service.

Fast customer service I bought a ps3 controller used from them in initial game play controller worked ok but after 30 min the controller was messing up I contacted them and to give brief video and explained what was happening. The very next day they put another controller in the mail and it works great. Didn't even ask for broken controller back