Dashboard is not working Dashboard is not working The Dashboard Doesn't work I had content Them on tickets they had a week without reply + there's some leggy on the server beacuse The ip is once for every server like the dashboard ip is same for the server can anyone d2os The Server And Get off. pls Do not Buy this even if is cheap

terrible customer service and uptime My friends and I have been renting a server from these guys for soon to be 2 months. In this time frame the server has been down for a WHOLE week, with them ignoring all the tickets send in and now later on, the server is down again for 4 days at the time of writing this review and so far they have ignored all tickets again. i cannot recommend this company as they are simply ignoring their customers. when the servers do work, it has been running mostly as expected, with minor lag mostly due to buying the cheaper package i presume.

Okay until problems can occur Now, I've been using TheMinecraftHosting for a far bit to have Minecraft Servers on and off. Recently I purchased a server on the 4th of September as much as it hurts me to say this but the support I had wasn't really the best I got left out of the loop after x amount of messages (I understand they are trying to fix a problem but I needed to know that the company didn't just run away with my money) Unfortunately was not getting anywhere after running around for about nearly 3 weeks I was finally able to get this sorted. The reason I have still given this review a high rating is because 1 you just won't find hosting anywhere as cheap as TheMinecraftHosting 2 as a programmer and IT tech support myself I do know that sometimes you will encounter errors that you or no one has ever seen before

Used legal loophole to deny refund, charge back still being debated on paypal They canceled my server without explanation after less then a week, i had spent over $150 USD on it and when i asked for a refund they declined it because it had "been over 24 hours since i paid for the server" i suspect they waited to do this so i could not refund it since they didnt tell me it was canceled and i had to make a ticket to ask! This is a total scam!

Terminated my server without notice I really enjoyed using this to keep my minecraft world in, I didn't get an invoice one month and they terminated my server without any warning. When I submitted a ticket, they were pretty rude letting me know it was deleted so they weren't going to even look into it. I spent a year building on that server so it sorta sucks we've lost all that progress. What can you do? This is pretty awful customer service though.