No Customer support Dozens of order made succefully, with really high shipping cost though, i could not complete an order becouse they were charging me $60 usd for a lightweight book (others sites like amiami charges like $20usd for similar weight), and i was banned for life. I tried to reach them but not luck, is like they really don't speak english, they don't have customer support or they just have cold heart. Thankfully there are other options to buy from Japan, Surugaya + proxy works better.

Disgusting Practices & Scalpers' BFFs Disgusting practices. No communication. Cancelling and banning loyal customer accounts, while alternatively allowing native scalpers to purchase items only to re-list on Yahoo auction for 4x to 10x the retail price. Many items are special figures or kits that many of us who admire/respect the artist have been searching for for years. Mandarake would rather let the scalpers have everything. Also took money for an order, then cancelled but kept the money. The item was relisted for sale on the site, without any reply or refund, so fast that it was absolutely intentionally. Do not deserve to be in the figure-collecting community's good graces.

So far all my purchases are very smooth… So far all my purchases are very smooth direct Mandarake Online Shop, just need to wait a bit for checking stock if buy "in-front store" unit, and about shipping Dang Fast !!! just take about 2-3 days using DHL Express, Super Recommended if looking for used products and sometime if u lucky not even open yet :D

This is my go-to store for cheap… This is my go-to store for cheap preowned figurines. Orders get shipped fast, they are perfectly well packaged. Some people get confused with different stores, yes not all the stuff comes from one place so check before ordering for less shipping.

Ordered two figures *unopened… Ordered two figures *unopened condition* boxes are like brand new. EMS literally arrives in ireland in under 3 days and SAL under a month at least, which I usually choose for smaller figures. Definitely check them out if you're looking for a good price.