The perfect Nostalgic System This company has been very helpful with every question and or issue I’ve had. They’re always there to help even though it occasionally may take a day or so to respond they’re very kind and go in depth with their answers. The Fully loaded Nvidia Shield is top notch and I have no complaints whatsoever. If you’re looking for the perfect nostalgic emulator from a great company with 1000’s of iconic games I highly recommend Retro Drive 5 stars!

Product seems ok, customer service seems lacking. I finally got my system 22 days after placing the order. I had an issue connecting the Bluetooth controller to the system, sent a message through the website. Ended up figuring it out myself. Still no response from the company 5 days later. Games play ok but having some other issues. Again sent a message through the website. They said response time was less than 24 hrs. Still no response 4 days later. Product seems ok, customer service seems lacking.

Awesome!!!! Excellent product and even more excellent customer service. Its rare to find a business that quickly responds to emails and is so willing to help their customers, but Retro Drive does. I am extremely happy with my purchase and would not think twice about buying from them again. Thank you, you have a lifelong customer.

For the most part I'm satisfied with… For the most part I'm satisfied with what I got although the Dreamcast games are pretty much unplayable as either it's really slow or won't even start. The only major issue I had was how long it took to arrive even with using priority mailing. I would get the initial email stating it's waiting to be received at the mail office but then I won't hear anything for weeks even after had sent multiple emails for a status update.

Possibly received refurbished/used? Both Nvidia Shield and controller for the menu showed noticeable wear and minor scraches. Which led me to believe I either received a refurbished system or a used system returned by a previous customer. Also the Sega Saturn emulator did come installed but no games were included. Over all, I am pretty content with the rest of the games and emulators which is why I decided to give 3 stars instead of 2.