Bought the Williamsburg PlayPack #4 Bought the Williamsburg PlayPack #4. Was installed 2 weekends after MA shutdown. Could not have asked for anything better for my 2 daughters during this pandemic. Acton, MA Store Manager Richard Fagan has been extraordinary through the whole process. The playground is rock solid and the installer did a fantastic job in under 3 hours! We looked at other less expensive brands/levels but everything kept pointing back to the CP Premium Pine sets. So happy their installers/warehouse was deemed essential. Anyone with kids should have one of these during this crisis. Total lifesaver.

Fantastic play set!! From start to finish, this was a great experience! Our sales rep could not have been more helpful and courteous, the product came in a timely manner, and the installers did a fantastic job of installation in our yard. Our grand kids absolutely love the play set and we consider it the best investment in our yard that we have made in a very long time!

Terrible almost nonexistent customer… Terrible almost nonexistent customer service. After multiple calls and email over two months time I was only able to get a one sentence answer regarding the condition of our play set. We were so excited to have a play set for our daughter in our new home only to find that it was “no longer safe to use” after 6 years. Although I don’t agree with the restriction on transferring the warranty I can accept it. What I cant accept is lack of respect for customers time and the refusal to stand behind a product. I wont but another product from Creative Playthings again.

Exceptional service and quality product Geoff with the Pembroke office was excellent to work with. I had worried current conditions would have made my goal of getting my children a swing set a daunting task. I have to say, from first inquiry to installation my expectations were met and then some. My children LOVE it and I can’t wait to see them grow with it over the next several years! Great quality! Highly recommend.

Very happy with final product but I… Very happy with final product but I thought the communication could have been a little better before the installation. I would have loved a call the day before with an update and also would have loved a call when we had to reschedule the measuring due to rain. Other than that, we love the swing set and the guys did a great and quick job setting up!