Magical are shocking Magical are shocking! Customer service non-existent. If you ever get a reply they don’t actually get the issue and give the bog standard ‘can’t be bothered to actually help’ response about cookies/cache…. Don’t even try going to the complaints team because they’re as bad across the whole of Rank. Looking at other reviews I’m not alone. Never using them again - even if they ever solve the issue of all three sites thinking I’m outside the UK for two weeks solid… I’m not but you know, I have screenshot evidence but there’s ‘no issue’ their end…. 14/3/24 You’ve just proved a point, Rank, that you don’t actually pay any attention to details by signing your reply from Kitty Bingo 🤷‍♀️ And I’ve emailed you countless times on that email and YOU’VE DONE NOTHING TO SOLVE THE ISSUE EXCEPT EMAIL BACK WITH ‘clear cookies/history’. Useless.

Stop. Read this. Having read the previous negative reviews I falsely believed this would have been down to individuals losing financially from this gambling website. I was wrong. I urge you please not to spend any money on this casino. I don’t believe it meets industry standards, the ‘bonuses’ are non existent, i couldn’t permanently self exclude, it’s virtually impossible to find the withdrawal option. I’ve never said this about any online casino before but I genuinely feel this one could be fraudulent. If not, it will be the worst online casino you will have ever played.

Great site with loads of popular games… Great site with loads of popular games with options to play in demo mode as well. Had a win recently and got the dreaded response of "account needs to be verified" when I requested a withdrawal so was expecting a long and drawn out wait for the payout. However I am very pleased to report that the whole process took just a couple of days and I was kept informed / updated by their customer services throughout. Happy to recommend to UK players.

Fantastic site, really enjoyed playing and withdrawals arrived when they said they would I joined Magical Vegas a couple months ago, but didn't actually play until last night. I loved the site, played my favourite games (I love Slingo :) If I have winnings above my initial deposit, I will withdraw my initial deposit, play with my winnings & I'll then stop playing once that's gone. This way I'm controlling my spend. The site explains that some banks will receive payouts immediately while others pay out between 1-3 working days. I'm very happy to say I received my withdrawals today, with no problems this morning. I have just one irk, I'd like to receive an email when you make withdrawals so I can file it in my 'Bingo email file' but I can certainly live without it! LOL Great, very impressed, I can't understand why some people seem to have issues!

Rtp much lower than stated Rtp much lower than stated, less scatters on reels therefore very few bonus rounds. A greedy company who couldnt care less about fairness only about making money. Iv closed my account and wont play at any of their sister sites either, Rank group are the worst.