Magical are shocking Magical are shocking! Customer service non-existent. If you ever get a reply they don’t actually get the issue and give the bog standard ‘can’t be bothered to actually help’ response about cookies/cache…. Don’t even try going to the complaints team because they’re as bad across the whole of Rank. Looking at other reviews I’m not alone. Never using them again - even if they ever solve the issue of all three sites thinking I’m outside the UK for two weeks solid… I’m not but you know, I have screenshot evidence but there’s ‘no issue’ their end…. 14/3/24 You’ve just proved a point, Rank, that you don’t actually pay any attention to details by signing your reply from Kitty Bingo 🤷‍♀️ And I’ve emailed you countless times on that email and YOU’VE DONE NOTHING TO SOLVE THE ISSUE EXCEPT EMAIL BACK WITH ‘clear cookies/history’. Useless.

My second review !! My second review !! I’m struggling to write this without raising my blood pressure you need shut down I’ve continued to play your site and you most definitely for sure have issues with bonus/scatters/features and payouts that you would expect to be paid out for high vol games these payouts were so low but took so long to play for ! How is this even possible ? I’ve now spent thousands through games and received withdrawals of my own deposits which is all I can get never more. If on average a game will only pay out every £100-£300 each game how is that fair ( and this is across all games I’ve played ). My play ends up being negatively played and stressful as I can’t get over the payouts !! Players have a right to play for fun not question every spin and it’s awful out come ? I’ve played most of these game across other sites and they no way they way this site plays them ( no feature wins on any ?) was one of my main concerns along with scatters you maybe need your games looked into as a site I wouldn’t say your responsible for the outcome but as a site maybe look into why your games play so poor it’s totally lacking any responsible fun safe play if on average I would need to deposit over £500 to play and I maybe would get all of 3 wins to low to even build !! I normally would only deposit £20-£50 I’ve deposited rediculous amounts as like I said the night you deposit and more you more likely to get a win this shouldn’t be how it works !

Magical vegas is a good casino to play… Magical vegas is a good casino to play if playing just for fun. They do pay out very quickly if you get a win. Unfortunately recently they have experienced some technical issues which they are looking to resolve and I'm positive they will do their very best.

First off I made a deposit and then… First off I made a deposit and then couldn’t access the site for 3hrs but overlooked that as technical faults happen. Anyway won a small amount and decided to cash out well that was Saturday it’s now Tuesday and still pending. No confirmation email or Acknowledgement whatsoever. Never had any online casino take this long before. I won’t be using them again.

Been trying to withdraw money Been trying to withdraw money, 1st time having this issue the live chat people are useless and blame everyone else for the problem, been told its a banking issue 10 times in a chat like I haven't already checked. definitely the worst gaming app I've played on