Card declined multiple times for no… Card declined multiple times for no reason. Support is useless and acted like I was bothering them for asking them to do their job and help answer my questions. As much as I loathe all of these rip-off ticket sites, I’d rather waste $20 for “fees” than deal with breathtaking incompetence and a sketchy user experience. Venues, please ditch this worthless service.

This is totally unacceptable the way… This is totally unacceptable the way this website takes advantage of people. A $30 ticket ends up costing you $125.00 and the sad part is it is General admission. I would not recommend this website for purchasing anything. You can simply go to the Improv or the actual place of business website. Yes, I got hackled but never again and just want others to avoid getting taken advantage of also. Lesson Learn please.

Scam artists Cancelled a show, and sent e-mail saying to request a refund. Then denied refund saying it was not requested in time, even though timestamped e-mail clearly shows within their window of request. Had to dispute charge with financial institution to get my money back. Go literally anywhere else to get your tickets, these guys are scam artists.

Never received a response There was an event I was expecting to attend on April 26th and unfortunately, for me, my cousin was assaulted days before the event and I reached out in hopes of cancelling my tickets and receiving a refund to go out of town to tend to my family member. I had bought many tickets before in the past and enjoyed using TicketWeb but they have shown that they clearly don't care about their customers and they will not get back to you about your concerns; even in an emergency. Be aware.

Totally fraudulent ! Ordered tickets to the Improv in Brookfield, WI. They overcharged me with bogus fees an extra $100! The charge went on my credit card immediately, but no email or text or confirmation of my tickets. Called my credit card company to report this scam. They immediately credited back the amount to my credit card and are pursuing an investigation. ALWAYS REMEMBER ANY PURCHASES YOU MAKE ON YOUR CREDIT CARD ARE PROTECTED 😊