Never received a response There was an event I was expecting to attend on April 26th and unfortunately, for me, my cousin was assaulted days before the event and I reached out in hopes of cancelling my tickets and receiving a refund to go out of town to tend to my family member. I had bought many tickets before in the past and enjoyed using TicketWeb but they have shown that they clearly don't care about their customers and they will not get back to you about your concerns; even in an emergency. Be aware.

Misleading and a rip off Misleading and a rip off. The website for the band states that the Meet and Greet Package includes a GA ticket to the event. If you look at other websites the $100 fee includes the ticket and the full package. TicketWeb wants to make you purchase a GA ticket to be able to add the M&G package. They told me the reason it's advertised as the M&G ticket includes the GA ticket is due to you having to purchase the GA ticket before you're allowed to get the package. No other website is doing this to their customers, only TicketWeb. Deceitful marketing.

Was scared to buy from these guys at first Was scared to buy from these guys based on other reviews but the band insta linked me there and so did ticket Master so I took a risk. Got my tickets within a few seconds I think as long as you don't mess up your email you should be be good only reviewing so the average person doesn't go to stubhub and pay 5x the price to feel safer

I ordered my tickets about two weeks… I ordered my tickets about two weeks ago and they keep telling me that there is a hold on my tickets a week prior to the concert. Well, it is a week prior to my concert and now they are telling me that there is a hold on my tickets three days before the concert and after seeing all the reviews I’m really scared that they screwed me over.

Card declined multiple times for no… Card declined multiple times for no reason. Support is useless and acted like I was bothering them for asking them to do their job and help answer my questions. As much as I loathe all of these rip-off ticket sites, I’d rather waste $20 for “fees” than deal with breathtaking incompetence and a sketchy user experience. Venues, please ditch this worthless service.