Thieves Thieves, as everyone has already pointed out. This company apparently has no accountability for paying customers. Took my money a year ago and still have not received tickets, a refund or anything at all for my money. Complete disgrace of a business no one should ever support again. Lots of ticket dealers, these people are thieves.

No refund for cancelled show Bought a ticket to a show, the show was “postponed”. That was 2 months ago, so I emailed their support center and was informed that I cannot receive a refund since the show is still “postponed”.

This is totally unacceptable the way… This is totally unacceptable the way this website takes advantage of people. A $30 ticket ends up costing you $125.00 and the sad part is it is General admission. I would not recommend this website for purchasing anything. You can simply go to the Improv or the actual place of business website. Yes, I got hackled but never again and just want others to avoid getting taken advantage of also. Lesson Learn please.

Never received a response There was an event I was expecting to attend on April 26th and unfortunately, for me, my cousin was assaulted days before the event and I reached out in hopes of cancelling my tickets and receiving a refund to go out of town to tend to my family member. I had bought many tickets before in the past and enjoyed using TicketWeb but they have shown that they clearly don't care about their customers and they will not get back to you about your concerns; even in an emergency. Be aware.

Ticketweb website lists a phone number… Ticketweb website lists a phone number on their website however nobody answers Other than a message saying to email for a response to your inquiry. I waited 5 days after my email and unfortunately was not reimbursed for my loss even after ticketweb website says you can contact for a response. Ticketweb should be avoided if possible.