I placed an order for tix through Ruoff … I placed an order for tix through Ruoff Home Mortgage Music Center not knowing it was going to route through ticket resellers. Within one hour of the order, I tried to cancel and the customer service personnel said all sales are final and they will not refund. Please everyone avoid this company! I am dismayed they have my card information.

Accepts no responsibility for fake tickets Purchased resold tickets through this company and it turned out to be a scam. Fake tickets, lost almost $1100 as a result. This company excepts no responsibility for the tickets being fake. This company excepts no responsibilities whatsoever when it comes to any tickets purchased through this company. This is the second time fake tickets have been purchased through this company.

Contacting Ticket Liquidator with a problem. We arrived at our venue, luckily 1.5 hours in advance only to find that our tickets were fraudulent. No fault of ticket liquidator, but to get thru to speak with someone, I was on hold for 32 minutes!! I finally got a person, who was most helpful, but unfortunately we did not get to see a show that was a Christmas gift, we traveled over an hour to see and there were no additional seats available that would fit our needs (my husband has mobility issues). My issue is that 32 minutes of hold time is totally unacceptable and needs to be corrected.

Fake tickets! My husband went to take my teenage son to his first concert. When they got there they were told the tickets we purchased from ticket liquidators were fake tickets. They were denied entry! I called customer service but were told they could not do anything except refund the tickets but only when they got proof from the venue. So disappointing!

Looks like they have been up to this… Looks like they have been up to this game for a long time. I purchased 5 Def Leppard, Poison, and Tesla tickets from them. They came in the mail said ticketmaster on them. 4 of the 5 scanned 5th one said already been scanned. Went to the booth lady. I had all my proof of purchase she said they only honor Ticketmaster purchases when issues arise. I drove 4 hours for this my 1st Leppard n poison show. Thankfully the guy behind me literally just purchased from the ticket booth 10 feet away and had the same issue. The lady got frustrated and sent us all on In. 5/5/2017 is actually the date of event