Beware! Beware!! This company is a criminal organization. StubHub scammed us badly. We flew from Toronto to Mexico City to see Madonna. Tickets they sent were invalid despite me calling them the day-of the concert to ensure their validity. We were turned away at the gate, along with hundreds of others who also purchased from StubHub and Viagogo (sister companies). Heartbreaking for us and thousands of dollars wasted in expenses to travel there. Don’t get scammed like we did.

Stubhub STINKS I bought tickets Mar 31 for a concert July 6. Thought they would be instant transfer. Now SH is telling me tickets won't be available til day of show. Not acceptable. And won't give me a refund. Reported to my credit card Co. They really stink.

Talk about sMONEY GRAB SCHEME TO SUCK IN THE CONSUMER. BE AWAREcrewing the consumer Talk about screwing the consumer, in this day and age that our technology is at it's peek in terms of how consumers manage their lives. Having made a purchase recently on April15, 2024 for the F1 Race in Miami scheduled May 4, 2024. I will admit there was an error on my part where I accidentally purchased a 3 day pass when in fact I was wanting a 1 day pass. I brought this to the attention of Customer Service immediately (3mins after my purchase) to find out, there is nothing we can do all sales are final and it's up to you to try and sell those tickets and hoping get your money back. WHAT A SCAM, in this millennium where technology keeps us in touch globally STUBHUB can't find it within themselves to go into my purchase profile and edit my purchase?. Really?, its evident that this is a MONEY GRAB SCHEME TO SUCK IN THE CONSUMER. BE AWARE, FIND ALERNATE MEANS OF TICKET PURCHASES FOLKS. This company does not concern itself with it's consumers they take every means possible to not help you in anyway. Bare in mind that I was looking to edit my purchase not a refund of any sort, I end up making a second purchase as this was something my son really wanted to attend for his birthday. So They fished me in twice, I know I'm the sucker in the end, but you should also take into consideration who the fisherman is behind the rod. AGAIN, DON'T USE THIS SITE MANY, MANY DISSATIFIED CONSUMERS i SHOULD HAVE PAID ATTENTION TO THE SIGNS

Yankees Opening Day Cluster Opening Day, Yankee Stadium. Ticket price was $250 per ticket, normal for home opener. Ticket convenience charge, or whatever they call it, was $71 per ticket. Egregious. Then, previously you could download the tickets to your device ahead of time. Not anymore. Had to go through security check line twice because I couldn't access the site or app to download the tickets. Never again.

Great experience so far. I just recently bought Usher concert tickets for the Toronto show in September 2024 through StubHub, and without realizing it, I bought them 1 week before presale to the general population. My tickets costed half the price as seen on the Ticketmaster site now. About 20 minutes after purchase, I received my ticket in my MLSE/Scotiabank arena app. But naturally, I panicked and called up Ticketmaster who were able to confirm that my tickets are legit (it even has a rolling bar code). Maybe I'm one of the lucky ones? But my experience with StubHub has been great so far.