Beware of doing business with this company!! I don't know about the others, but our company has been charged fees we have no idea where they were coming from! This company has been doing unethical even illegal operations to boost their profits! Beware of doing business with this company!!

It's a struggle dealing with this horrible company It's a huge struggle dealing with this horrible company and its incompetent customer service representatives. I've encountered so many issues transacting with this company, and none of them were ever resolved in my favor. This is the last time I will use this service! The customer service here is awful, and reaching out to the management is useless!

BPT owes us nearly £10,000 for ticket… BPT owes us nearly £10,000 for ticket sales made in December 2023 - over a moth ago. There is no support, no response to emails. Have used for many years without problems but will never use again.

Still waiting for a refund almost 2 years later Purchased tickets for Bonfest in late 2019 for the event in May 2020 which was cancelled because of the pandemic. Despite being entitled to a refund, as of December 2021 I am still waiting for my refund of £100 from BPT UK. Emailed them, messaged on Facebook and even sent a recorded delivery letter with no response. Certainly on Facebook they have read my messages but ignore them. What makes it worse is I was unemployed for a year. An absolute disgrace and abomination of a company. I highly recommend never booking any event through them due to their appealing customer service. Thieves.

Negligence and Fraud Zero stars. Brown Paper Tickets has been acquired by Events.com and is not paying its customers funds earned for events. There is zero accountability, no functioning support, no way to reach anyone by phone, web or email. Do not use this fraudulent, negligent, unaccountable company for your events, they are literally putting small non profits out of business. Many have reported them to the BB already.