Negligence and Fraud Zero stars. Brown Paper Tickets has been acquired by Events.com and is not paying its customers funds earned for events. There is zero accountability, no functioning support, no way to reach anyone by phone, web or email. Do not use this fraudulent, negligent, unaccountable company for your events, they are literally putting small non profits out of business. Many have reported them to the BB already.

I have used BPT since about 2010 IIRC I have used BPT since about 2010 IIRC. They have always been enormously helpfully in projects I have managed. Helpful in getting started and creating box office(s) for these various projects. Altho' I haven't checked their rates in recent years they were the cheapest (IIRC) among similar operations when I began with them. An added advantage for me has been the very helpful people in their Edinburgh office which is the city I live in and where I have managed the various projects. Well worthy of a 5-star review in my opinion.

Beware of doing business with this company!! I don't know about the others, but our company has been charged fees we have no idea where they were coming from! This company has been doing unethical even illegal operations to boost their profits! Beware of doing business with this company!!

Fair Trade Real Tickets I have purchased tickets from this fair-trade ticketing company on a number of occasions. Not only have I been very impressed with the service, they actually deliver physical (real) tickets by post. The tickets are not actually printed on "brown paper" as one might expect, but they are very appealing.

They're operating on stolen money! Please do NOT use this company. They owe millions to venue owners across the U.S. for events held at the beginning of the pandemic. They still owe us $6K for two concerts we held in March 2020! Despite a lawsuit in Sept. 2020 ordering them to repay they money they owe, they stopped after a portion of payments and now refuse to communicate with unpaid venue owners, offering no phone service and ignoring our emails. It's sickening to watch them continue to offer ticketing services for new events.