Not paying refunds As many people before, event was cancelled in 2020, transferred to late 2020 & cancelled again when further 2021 date announced (which was cancelled). Requested refunds numerous times from Brown Paper Tickets but never got anything more than an automated response. Raised a chargeback with my Credit Card company who refunded me the money. Book through someone else.

Do not use this firm Please do not purchase tickets from this firm. We booked tickets for an event last year which got cancelled due to covid and over 20 weeks later we still have not received a refund. They don’t have a customer service telephone number and don’t respond to any emails.

Effortless First-Time Ticket Buying Experience As a first-time buyer on BPT, I was genuinely impressed with the seamless and straightforward process of purchasing my concert tickets. I have to say, navigating the site was a breeze, and completing the purchase was an absolute walk in the park. From selecting the event to securing the seats I wanted, the steps were clear and concise. I was guided through the entire process with ease, leaving no room for confusion or errors.

Good and easy experience Purchased some concert tickets from BPT a couple of times and I received them quickly. I haven’t had any problems and I highly recommend it to anyone looking for easy access to tickets.

Brown Paper Tickets - Fraudulent Ticketing Site We are a San Diego Children's Rugby Club Not For Profit. We used Brown Paper Tickets to sell tickets for our annual celebratory event and fundraiser. We are still waiting on payment of over $13K. Contracts say payment within 10 days - we are now 24 days out. We have had no response from their support since our event ended. We are reaching out to Events.Com who bought the company. No response there either. We will be starting legal action.