DO NOT buy unless you are a carpenter. I ordered a swing set and tower for almost £700, I waited 7 weeks for delivery when the website said it would be 2 weeks! On the day the set was due for delivery two guys turned up and dumped a load of timber on my drive and two boxes. The instructions are shocking, the images of how a part should look once it is assembled looks nothing like the finished article. I should of know when I saw that one of the items you need for construction is a saw! Why? Surely all the items are made to measure.. That was my first mistake, nothing fitted as it should and had to be cut to fit, the boards were not pre-drilled something I have never experienced and on the subject of the boards most if not all had splits in them and were warped. Two days later and its up. I am sure our Grandchildren will love it but quite frankly it looks awful. DO NOT buy this unless you have good carpentry skills as you will not be able to assemble it.

After care Customer Support Awful The kids love what they have now but kids are Kids. The instructions gave 8 hours to assemble took me two days 4 hours to make out the instructions and work out the screws and timber. Timber quantities outlined in the instructions were not what i was given and now that i am asking them to send me the additional wood they want me to pay the shipping costs. What's very confusing is that depending if the wood on 9cm or 9.5 cm wood get different quantities. The instructions have two different designs in them to add to the confusion and the measurements at times are left to ur own discretion. In all would not recommend as difficulty is to high unless you have wood work skills. And customer care in none existent. I guess there is a reason they are cheaper than others not always best to go with cheaper option. i get the service u pay for. but very very disappointing

Missing Hardware I ordered two sets of 41" monkey bars for a playground set I'm building. The bars arrived as scheduled, but the packages were totally demolished. One of the bars had a small dent and unfortunately Eastern Jungle Gym didn't include enough hardware (screws) to attach the bars. One box didn't have any hardware at all and the other box contained only enough hardware for 6 bars instead of 8. Very disappointing since the website said the order included the necessary hardware. I will say the bars seem to be pretty decent quality but the gauge of the metal is a bit thin. A thicker gauge would be better.

Happy customer! So happy with the nomad play tower for our small garden. Delivery was quick and efficient. I was a bit intimidated before constructing it, but it was a great project, and straightforward provided you follow the guide and recommended tools to the tee. Our 2yo is absolutely delighted with it (as are we!) - it will provide years of entertainment for many years.

OK company The products were good, but no instructions online or with product assisting with installation. Prices a little high even with discounts.