DO NOT buy unless you are a carpenter. I ordered a swing set and tower for almost £700, I waited 7 weeks for delivery when the website said it would be 2 weeks! On the day the set was due for delivery two guys turned up and dumped a load of timber on my drive and two boxes. The instructions are shocking, the images of how a part should look once it is assembled looks nothing like the finished article. I should of know when I saw that one of the items you need for construction is a saw! Why? Surely all the items are made to measure.. That was my first mistake, nothing fitted as it should and had to be cut to fit, the boards were not pre-drilled something I have never experienced and on the subject of the boards most if not all had splits in them and were warped. Two days later and its up. I am sure our Grandchildren will love it but quite frankly it looks awful. DO NOT buy this unless you have good carpentry skills as you will not be able to assemble it.

Ordered swings and other accessories for our clubhouse! Received the accessories I ordered so quickly! At first glance everything looked great and seemed high quality, but later was disappointed to see that the materials used for the swing seats were of a low-grade plastic. Also the handles in the trapeze bar were made of plastic rather than painted aluminum which would be more durable and longer lasting. Overall the accessories seem well made. Just hoping they hold up to the wear and tear of 4 kids!

Terrible hardware A-Frame bracket I purchased is excellent, first class. However, the lag bolts I ordered with it were absolute garbage. I predrilled the holes and 2 of these broke off when screwing them in. Now I am stuck with posts with broken off bolts.

Excellent Product I've built a number of yard swings for myself and family members and have tried various methods of connecting the main beam and the legs. Most of my early versions needed extra braces. These swing brackets not only simplified the construction, it also improved the strength and safety. I would rate these as a major improvement over my own designs. They are strong and simple.

Nice product but inadequate packaging I recently ordered the "Classic Cedar Swing Hardware Kit". Shipping took right at a week, not super fast but good enough. Overall, I'm pleased with the quality of the product. Everything looks top end as it should for a $299 hardware kit. However, the packaging is woefully inadequate. I understand that this is a large, heavy package and it surely gets abused by the carrier. That is no fault of Eastern Jungle Gym. When I received my package it was severely damaged with several gaping holes. A bag of bolts busted as well and bolts were falling out of the box. Both metal brackets were hanging out of the box as well. Fortunately they were not scratched too bad. From the looks of the package I was sure that there would be numerous missing parts. By some miracle everything was accounted for. This could be pretty easily remedied by the following. First, wrap both metal brackets in bubble wrap and tape. They have a lot of sharp edge and angles that easily cut through the box and delicate plastic bags of hardware. Second, all the bolts/washers, etc should be placed in a small box, and then packed in the main box. The plastic bags they come in are not nearly durable enough to survive the shipping. All in all I felt pretty disappointed that more care was not given to protect my items. For a $299 product, this is not acceptable. So I would rate it as follows: quality of product...5 stars quality of packaging...1 star average rating....3 star