Excellent Customer Service and product Excellent Customer Service and product. Received first fly orbb quickly but it had a faulty usb connection; after sending evidence, a replacement was sent AMAZINGLY quickly. Had been a bit anxious about placing order initially as could not find reviews etc. but I would happily place more orders with this company.

They shorted our order and do not… They shorted our order and do not respond to emails. Do not deal with this group!

***SCAM ALERT*** Ordered… ***SCAM ALERT*** Ordered mid-December...still waiting for item to arrive. I emailed to cancel, was informed the item was already "in process", so couldn't be cancelled. The tracking is a bunch of nonsense ("Next stop Los Angeles Airport HK international airport", etc.), with no carrier named and updates repeated verbatim hours/days apart. Total waste of time/money and grandson didn't get what he wanted most for Christmas :( Time to contact cc and determine recourse options!

Ordered these for Christmas gifts on… Ordered these for Christmas gifts on Dec.5. On Dec.15 got an email that there may be a delay on shipping so I replied to cancel since they would not be here on time. After 1 month they arrived and I have repeatedly asked to return since I had to purchase a replacement gift. No reply time after time. Do not order from this company!

Do NOT order from this company Do NOT order from this company. The advertised shipping dates and promise of express shipping are false and deceptive. I placed my order on December 19 and received it on January 17. I sent a couple of email inquiries and did receive responses stating that there were shipping delays and to be patient. The tracking info was no help. The first link was not valid with “page not shown.’ The orb also appears to be poorly made so we will see how long it lasts. This has been a most frustrating experience.