***SCAM ALERT*** Ordered… ***SCAM ALERT*** Ordered mid-December...still waiting for item to arrive. I emailed to cancel, was informed the item was already "in process", so couldn't be cancelled. The tracking is a bunch of nonsense ("Next stop Los Angeles Airport HK international airport", etc.), with no carrier named and updates repeated verbatim hours/days apart. Total waste of time/money and grandson didn't get what he wanted most for Christmas :( Time to contact cc and determine recourse options!

Excellent Customer Service and product Excellent Customer Service and product. Received first fly orbb quickly but it had a faulty usb connection; after sending evidence, a replacement was sent AMAZINGLY quickly. Had been a bit anxious about placing order initially as could not find reviews etc. but I would happily place more orders with this company.

I ordered with this company on… I ordered with this company on 12/13/22. I ordered 3 items a total of 107.00 and as of today I still have not received anything. These were going to be Christmas gifts and like the other reviews, I was told to be patient as they are a small company. I sent several emails requesting my money back....Nothing. The company I ordered from claims to be a small company based in California..However, my items came from China according to the tracking info. I just want a refund at this point.

They sent a product that worked as… They sent a product that worked as intended, FOR1 MINUTE. Then the LED strip came loose and broke off. It has been 6 weeks of sending them photo and video proof of the defective toy. They keep saying that they will send a replacement, but I want a refund - just as they promise on their web site.

they took my money they took my money, they said it was on it's way, then I received a message it was delivered on November 18, 2023 but, it was not. I sent 4 emails since then and although they say they respond within 24 hours, I have yet to receive a reply from them and it is December 3, 2023. I called there telephone number and got a message advising to send an email. Do not buy from The Fly Orbb, save your money and buy elsewhere! Do not