Don’t waste your time with them! Don’t waste your time ordering from them. I’ve sent emails and everything and no response. I pre ordered the rengoku nendoroid and no update since January saying that they received it but not a single tracking information has been sent to me. I gave up so I bought it somewhere else. Save your money and try other anime store websites.

I preordered a plushie from them over a… I preordered a plushie from them over a year ago and they continue to push the month of release back and yet I can somehow buy the plush from other websites and have even seen it in stores, but when I tried to email them about this, they have never replied. The only way I have ever gotten a reply from them was writing a negative tweet about them and they reached out within hours, but they still weren't helpful at all. Avoid this website at all costs!

Pre-ordered in December 2020 no response I pre-ordered a Kuroo plushie back in DECEMBER 2020 and we it’s now November 2021. I was supposed to receive my order around February 2021. I e-mailed them and they answered the next day saying the manufacturer was delayed and so on. Similar scenario happens in March. I emailed them again two times and contacted them on both Instagram and Messenger (Facebook) since the end of September but I haven’t anything news from them. I really wanted to believe in them and I couldn’t wait for my plushie but I think I got scammed.

VERY shady! I ordered 2 Nendoroids from them (they were not pre-orders) and only received one. I tried to contact them SO many times to get an update on the other one, but didn't hear anything. Their website says to contact through Facebook Messenger but when I tried to do that, I got an automated response that they're "taking a short break" and to use the Contact form on the website. I e-mailed their Support, and I even tried to DM them on Twitter. Nothing. It's been almost 3 weeks. I had to open a dispute through Sezzle to attempt to get my money back. Do NOT order from here!!

Ordered an item back in April of 2021 not received over a year later Ordered an item back in April of 2021. It's June 10th as of now. No order received, no tracking number, no follow up email, no nothing. They ignore all attempts at contact (they use a form you fill out on their website and don't give out an email, presumably to avoid a paper trail, shady behavior) and just seem like a group of scammers. Never buy from these people.