Customer Service Doesn't Respond The Kyojurou Rengoku nendoroid has yet to show up, haven't received in update in almost a year on the figure. I emailed them twice for ANY updates, info, help, etc. and have gotten nothing over the past month. The item is also no longer on the website which only heightens my anxiety and the feeling of being scammed. It feels like I've been scammed out of $65, I just want a refund at this point and no one has helped me receive that.

Seems to be a massive scam I ordered a Jean (AOT) plush for a friend, and almost a year later I haven't received anything. Not even any kind of update. The page just says the plush is "Out Of Stock." It wasn't when I pre-ordered it? Other reviews are saying similar things. I don't care enough to ask for a refund or cancellation, but I suggest avoid using this site. There's plenty of other sellers who are more trustworthy and communicative.

If I could give you no stars I would I'm leaving this review because it looks like you respond to reviews here, as I've been unsuccessful in getting you to respond back to me via FB Messenger or email for the last 5 weeks about the status of my order. I have also filed a claim/complaint via PayPal. I want a full refund for the order I placed on September 28th and never received - Order #59540. Where is your customer service on this? Waiting for your response and refund.

2 YEARS NO UPDATE ordered over 2 years ago and no update, as well as seemingly no way to contact them? DO NOT use this website. complete waste of money, will have to dispute with my bank.

Don’t waste your time with them! Don’t waste your time ordering from them. I’ve sent emails and everything and no response. I pre ordered the rengoku nendoroid and no update since January saying that they received it but not a single tracking information has been sent to me. I gave up so I bought it somewhere else. Save your money and try other anime store websites.