zero stars If I could leave zero stars, I would. I preordered an item almost a year ago and was supposed to be available February 2022. Never received item, multiple attempts to contact company with no response. Asked for refund through order detail, but no refund. My daughter found the item through Amazon, even prior to the “release date” through loudpig and received it a few days later. Very disappointed and I just want my money back!

The worst customer service ever. I’m very disappointed. Ordered Sonic the Hedgehog plushy in February for my 6 years old son and despite information on loudpig.com that sonic plushy will be released on May this year, no shipment no money refund. The most frustrating thing they totally ignore customers inquiring about status of the order. Terrible customer service. I will contact my visa company and PayPal to try get my money back. Don’t bother to do business with them.👎

VERY shady! I ordered 2 Nendoroids from them (they were not pre-orders) and only received one. I tried to contact them SO many times to get an update on the other one, but didn't hear anything. Their website says to contact through Facebook Messenger but when I tried to do that, I got an automated response that they're "taking a short break" and to use the Contact form on the website. I e-mailed their Support, and I even tried to DM them on Twitter. Nothing. It's been almost 3 weeks. I had to open a dispute through Sezzle to attempt to get my money back. Do NOT order from here!!

Money for nothing I placed an order in March. It’s now November and I haven’t received it. When I emailed for an ETA, I never received a response. I assume this is a Covid issue, but there’s no excuse for the lack of communication. At this point, I can’t even cancel because their site won’t allow it.

Bought the infamous Rei Ayanami Plush… Bought the infamous Rei Ayanami Plush Strap that was on the web site. After waiting for now 2 YEARS, still no update and now my order isn't even on the web site anymore. I contacted them and still no answer. I would recommend to NEVER buy from them.