Emmaljunga

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2.15
Based on 13 Reviews

5

23.08%

4

0.00%

3

0.00%

2

23.08%

1

53.85%
About Emmaljunga

Emmaljunga Barnvagsfabrik AB

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Amalie
GB

Worth every penny! -

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YC
DK

Poor quality and no customer service Poor quality and no customer service. I bought Emmaljunga NXT60 in 2019 September, the tire was worn out terribly in less than a year. The tire model is specific to Emmaljunga so the only way to repair is to order from Emmaljunga partners. It has taken more 2 months since I contacted babysam for repairing, but the reply is that I have to buy four new tires or a new set of wheels, because Emmaljunga does not have the tire model anymore. So for those ones considering buying a stroller, you should consider a brand with better quality and better customer service.

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Vanessa Meyer
SE

Not worth the money Not worth the money. Have the NX90 and in 3 months a tire broke and the button to lower the handle popped off. The basket is also too small. So dissatisfied! Do not buy this over priced stroller. Not customer service either.

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Kristian W. Larsen
DK

Expensive and wear down rather fast The pram looks good and is rather practical. You pay a high price and hence expect quality, but get some lousy, cheap plastic that breaks after a short use. The hinges carrying the frame and make sure the pram is a bit shock resistant is made out of plastic and broke after less than a year - after that happened I started noticing that it is the case with all the Emmaljunga prams. Luckily, the part to fix this is both difficult to get a hold of (you have to contact a local reseller, who has no idea of how to order them) and expensive (600DKK / 80 euros for two small pieces of plastic, which are bound to break again rather fast, due to a silly design). If you like the Emmaljunga combi pram's design as much as we did, you should definitely buy... another brand, though other brands will both be cheaper and of a better quality...

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Jess
GB

Emmaljunga do not hold themselves accountable for manufacturing faults! There is a KNOWN fault with the 2018 NXT60 model where the fixture for the wheels does not fit the base properly. As a consequence the wheels wobble and wear down QUICKLY. Mine were completely worn by three months. The wear coupled with the loose fixtures has now compromised the safety of the pram yet I am still kept waiting for a fix 2 months later! Such flippant disregard for the safety of my child really upsets me and other parents/emmaljunga customers must be made aware and warned. Despite knowing about the issue, Emmaljunga is hiding behind their incredibly unhelpful customer service department refusing to take responsibility for their mistakes. They won’t produce wheels that fit properly and they won’t replace the FAULTY product. Time and time again they have refused to do the right thing and resorted to giving us the silent treatment by keeping us on hold for up to 70 minutes! DO NOT BUY THEIR PRODUCTS! They are just exploiting the benefits of being a well-known brand but have long since stopped offering a quality product and service. So, so disappointed in how they’re conducting business.

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